Heather Julian
@heatherjulian
Chief Marketing Officer driving growth through integrated brand, performance and data-driven marketing.
What I'm looking for
I am a chief marketing officer who builds growth engines that combine creative ideas with disciplined analytics to deliver measurable results. I have driven major gains — including 625% customer acquisition increases, 41% sales growth and 300% digital engagement improvements — by unifying brand, product and performance marketing.
My experience spans fintech, mortgage, senior living and banking, leading cross-functional teams to modernize martech, improve forecasting and speed decision-making. I recruit and develop teams by creating clarity, removing noise and providing the context and support people need to excel.
I have a track record of optimizing acquisition and retention through integrated direct marketing, AI-driven predictive modeling, multi-channel GTM strategies and sales enablement programs. I also lead reputation management, crisis communications and compliance alignment while improving ROI and lowering costs.
I am passionate about scaling high-growth environments, mentoring teams, and applying modern analytics and AI to marketing systems to make every channel contribute to growth. I seek roles where I can drive measurable business outcomes and build lasting go-to-market capabilities.
Experience
Work history, roles, and key accomplishments
Marketing & Business Strategy Consultant
Signal & Flint
Apr 2016 - Present (9 years 10 months)
Advised clients on digital marketing, branding and loyalty strategies, delivering measurable engagement and sales improvements for regional financial and services clients.
Chief Marketing Officer
Lifespace Communities
Jun 2024 - Aug 2025 (1 year 2 months)
Guided enterprise marketing and digital transformation across 15 locations in seven states, reducing direct mail spend 67%, tripling SQLs and increasing response rates 12x through integrated targeting and creative improvements.
Chief Marketing Officer
BorrowWorks
Jul 2019 - Jun 2024 (4 years 11 months)
Owned brand, performance marketing and martech for fintech product lines, achieving 247% ROI, 44% recapture rate and reducing conversion drop-off 32% via predictive modeling and AI optimization.
VP Marketing Digital Transformation
Caliber Home Loans
Apr 2018 - Jul 2019 (1 year 3 months)
Led digital transformation and performance marketing across national brands (366 locations), lowering acquisition costs 42% below benchmarks and expanding digital engagement 300%.
Head of Marketing
Supreme Lending
Aug 2016 - Apr 2018 (1 year 8 months)
Led brand, digital, PR and CRM for a national lender, increasing traffic 58%, improving lead quality and growing referral business 49% through integrated campaigns and field support.
SVP Marketing & Product
MidSouth Bank
Dec 2012 - May 2016 (3 years 5 months)
Directed enterprise marketing and product strategy, increasing customer acquisition 625%, lifting sales 41% and improving marketing ROI 4x through advanced segmentation and analytics.
Education
Degrees, certifications, and relevant coursework
University of Arkansas at Little Rock
Master of Business Administration, Business Administration
Attended the MBA program at the University of Arkansas at Little Rock.
Arkansas Tech University
Bachelor of Science, Finance & Economics
Completed undergraduate studies in Finance and Economics.
CEB (now Gartner)
Certification, Branding and Marketing
Completed Challenger Branding & Marketing program (CEB/Gartner).
Tech stack
Software and tools used professionally
Google Tag Manager
Segment
Postman
BrowserStack
Looker
Salesforce
Mailchimp
Iterable
Kickbox
Customer.io
Google Fonts
Google Analytics
Mixpanel
Google Search Console
Figma
Adobe InDesign
Jira
HTML5
JSON
HubSpot
ActiveCampaign
Amplitude
Google Workspace
Trello
Aha!
WordPress
Moz
SEMrush
Sublime Text
SendGrid
FullStory
Twilio
Zapier
Squarespace
Balsamiq
Workfront
Optimizely
Marketo
Adroll
Adobe Illustrator
Craft CMS
Adobe Premiere Pro
Canva
Microsoft Power BI
Adobe Dreamweaver
Google Ads
SurveyMonkey
Hootsuite
Sprout Social
Litmus
Qualtrics
Yoast
ElevenLabs
Midjourney
Split.io
Agentic
Jasper
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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