Hazelle Quimio
@hazellequimio
I support tourism, education, loan origination, and high-volume customer service operations.
PhilippinesWhat I'm looking for
I've supported customers and operations at Alorica Philippines and Teletech Holdings, handling retail inquiries, order changes, billing concerns, loan applications, and account issues while meeting quality, productivity, and satisfaction targets.
At STI College Tanauan, I delivered Tourism and Hospitality Management courses to more than 100 students per semester, assessed performance, maintained academic records, and organized experiential learning activities. I also completed a 600-hour tourism internship with the City Government of Lipa, assisting visitors, promoting local attractions, conducting site inspections, and supporting tourism programs and events.
I bring organized administrative support, accurate documentation, strong communication, and practical customer-service experience to fast-paced teams.
Experience
Work history, roles, and key accomplishments
Faculty Member
STI College Tanauan
Jan 2026 - Jun 2026 (5 months)
Delivered Tourism and Hospitality Management courses to 100+ students per semester, utilizing industry-based and outcomes-based teaching methodologies. Assessed student performance through examinations, practical activities, research projects, and competency-based evaluations while maintaining accurate academic records.
Originations Specialist
Teletech Holdings Inc.
Jun 2025 - Dec 2025 (6 months)
Processed and verified loan origination applications, ensuring accuracy, completeness, and compliance with client and regulatory requirements. Assisted customers through inbound and outbound communications, resolving inquiries, addressing concerns, and maintaining high levels of customer satisfaction.
Tourism Intern
City Government of Lipa
Jan 2025 - May 2025 (4 months)
Completed a 600-hour internship at the Tourism and Cultural Affairs Office, providing administrative and tourism support. Assisted visitors at the City Hall Information Desk and Museo de Lipa by responding to inquiries and promoting local attractions.
Handled 60–80 customer interactions daily for an international retail account, assisting with order inquiries, product information, billing concerns, returns, and refunds. Resolved customer issues through effective problem-solving and adherence to company policies.
Education
Degrees, certifications, and relevant coursework
STI Academic Center Lipa
Bachelor of Science, Tourism Management
2021 - 2025
Bachelor of Science in Tourism Management degree from STI Academic Center Lipa, graduating as President Lister.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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