Hayley Gass

As a member of the IT Senior Leadership Team, I hold full accountability for managing a large value stream within Spire Healthcare, overseeing budgets, products, processes, and projects within this scope. I work closely with the Chief Digital Information Officer (CDIO) and the Executive Board to ensure alignment with strategic business objectives. Led large-scale digital transformation initiatives

Promoted into a senior role to manage region-specific programs at an Integrated Care Board (ICB) / Integrated Care System (ICS) level, driving large-scale transformations. Led strategic decision-making, advising senior clients on high-impact digital health transformations at scale and speed. Focused on account growth, building long-term program plans that delivered sustained success and value for

Managed key health-tech projects, leveraging powerful data tools (Splunk, Power BI) to provide insights and optimize service delivery. Facilitated NHS digitization efforts, helping streamline patient pathways and manage the backlog through advanced data analytics. Spearheaded the successful delivery of NHS programs aimed at improving patient activation and service capacity.

Managed the NHS cancer program across Herefordshire and Worcestershire, focusing on improving outcomes for patients through the “Living with and Beyond Cancer” program. Engaged with diverse stakeholders to ensure alignment with NHS Cancer Long-Term Plan and local objectives. Led system-wide initiatives to improve cancer care pathways, achieving better quality-of-life outcomes for patients.

Responsible for leading internal and external communications across the Herefordshire and Worcestershire CCG. Developed targeted communication strategies to engage key stakeholders and improve patient outcomes through clear, jargon-free content.

Managed marketing and client accounts, overseeing strategic initiatives and client relationships. Developed and executed marketing campaigns to drive business growth and achieve client objectives.

Managed marketing activities and initiatives to support recruitment efforts and brand visibility. Developed marketing materials and campaigns to attract candidates and clients in the recruitment sector.

Studied International Business at Loughborough University from 2006 to 2010. The program provided a comprehensive understanding of global business practices and strategies.