HHHarut Harutyunyan
@harutharutyunyan
Customer support specialist with a focus on enhancing customer satisfaction.
ArmeniaWhat I'm looking for
With over three years of experience in customer support, I have developed a strong ability to provide thoughtful and efficient solutions that enhance customer satisfaction. My journey has taken me across diverse industries, where I have gained hands-on experience in handling a variety of customer inquiries and resolving issues in remote environments.
My educational background in Computer Science from the American University of Armenia complements my practical skills in customer service. I have worked with various CRM tools like Zendesk and Salesforce, which have equipped me with the necessary skills to manage customer relationships effectively. I am eager to contribute to a team where I can continue to grow and make a positive impact on the customer experience.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Assent
Sep 2024 - Present (9 months)
Delivered remote customer service, addressing diverse customer needs and inquiries. Utilized CRM tools and communication platforms to provide efficient support.
Customer Service Representative
VBet (Bet Construct)
Apr 2024 - Present (1 year 2 months)
Handled customer inquiries and provided support for a betting platform. Ensured timely and accurate resolution of customer issues.
Junior Java Specialist Intern
Armenian Code Academy
Nov 2023 - Present (1 year 7 months)
Completed an internship focused on Java development, gaining foundational programming skills. Collaborated on projects to apply theoretical knowledge in a practical setting.
Customer Service Specialist
Majorel Armenia
Feb 2023 - Present (2 years 4 months)
Provided exceptional customer support, resolving inquiries and issues efficiently. Contributed to enhanced customer satisfaction through thoughtful and practical solutions.
Education
Degrees, certifications, and relevant coursework
AAAmerican University of Armenia
Bachelor's degree, Computer Science
Obtained a Bachelor's degree in Computer Science. Studied various aspects of computer science, preparing for a career in technology.
Tech stack
Software and tools used professionally
Availability
Location
ArmeniaAuthorized to work in
Job categories
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