Roxanne Laput
@roxannelaput
I resolve financial account concerns and validate annotated data for accuracy.
What I'm looking for
I've supported customers at Concentrix on a fast-paced financial account, handling account servicing, payments, disputes, refunds, order tracking, credit line requests, and mobile app concerns.
I earned a work-from-home setup after meeting performance metrics for three consecutive months. I use clear communication, active listening, and solution-focused support to resolve customer concerns.
At Atlas Capture, I annotate text, image, video, metadata, and structured and unstructured datasets for supervised machine learning projects. I also review labels for accuracy, consistency, errors, and missing information while meeting productivity and turnaround targets remotely.
Experience
Work history, roles, and key accomplishments
Data Annotator / QA Associate
Atlas Capture
Dec 2025 - Jul 2026 (7 months)
Performed text, image, and video annotation tasks according to project-specific guidelines and quality standards. Reviewed and validated labeled data for accuracy and consistency, identified errors, and maintained attention to detail while working in a remote environment.
Education
Degrees, certifications, and relevant coursework
Technological Institute of the Philippines
Bachelor of Science, Architecture
2018 - 2024
Pursued a Bachelor of Science in Architecture, completing coursework up to the fourth year.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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