Reslie Moises Patricio
@resliemoisespatricio
Dedicated professional with experience in customer service and annotation.
What I'm looking for
I am a hardworking individual with a strong commitment to personal and career development. Over the past three years, I have focused on annotation and customer service, honing my skills in ensuring that all content aligns with client guidelines and providing exceptional support to customers.
My experience spans various roles, including freelancer, customer support representative, and sales specialist. I thrive in team environments and am dedicated to achieving tasks efficiently and effectively. I seek to associate with a company that values hard work and dedication, allowing me to maximize my potential while contributing to their success.
Experience
Work history, roles, and key accomplishments
Freelancer
Oneform
Dec 2020 - Present (4 years 6 months)
As a freelancer, I work as an annotator ensuring that all content on an online platform aligns with client guidelines. I also transcribe English audio files from various scenarios, including meetings and movie subtitling.
Customer Support Representative
Opsify Philippines
Aug 2020 - Nov 2020 (3 months)
Responsible for answering customer queries via email using the Zendesk platform, ensuring that all customer concerns are addressed quickly, accurately, and politely.
Customer Service Representative
Inspiro Relia Inc.
Sep 2018 - Jan 2020 (1 year 4 months)
Addressed customer concerns regarding the online selling platform and its services, ensuring customer satisfaction and effective communication.
Direct Key Accounts Specialist / Salesman
Business People Inc.
May 2012 - May 2017 (5 years)
Achieved monthly Key Result Areas (KRAs) such as sales and distribution, created accurate sales reports, and submitted them on time.
Sales Specialist
Medical Center Trading Corp.
Feb 2012 - Jan 2012 (-1 years 11 months)
Assisted customers with product inquiries and ensured that products were displayed properly in the store.
End Line Production Crew
Proserve Manworks Inc.
Feb 2011 - Aug 2011 (6 months)
Managed proper handling of product packaging and maintained cleanliness in designated working areas.
Education
Degrees, certifications, and relevant coursework
Aklan State University
Bachelor's Degree, Office Information Management
2006 - 2010
Bachelor in Office Information Management. This program provided a comprehensive understanding of office management practices, information systems, and administrative skills necessary for effective business operations.
Malinao School for Philippine Craftsmen
2001 - 2005
Lezo Elementary School
1995 - 2001
Availability
Location
Authorized to work in
Job categories
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