At Express Roadways, I lead full business operations for a PAN-India 2,000-heavy-truck fleet. I grew fleet scale by 300% over 10 years through procurement contracts and vendor terms that raised cumulative discounts by up to 400%.
I deployed AI-enabled coordination tools across Operations, contributing to 500% fleet/business growth over five years. I also introduced GPS-based overspeed alerts, cloud telephony integration and multilingual compliance dashboards to strengthen visibility across the multi-state fleet.
My work connects operational requirements with scalable processes, technology, vendors and field operations. I lead cross-functional teams across Operations, Technology and Finance to maintain service continuity and resolve escalations.
Previously, at Vestro Solvents Pvt Ltd, I directed business operations, budgets, vendor relationships and service delivery in a multi-property environment. I managed a four-floor office renovation on budget and led training, process standardization and ISO audit/certification initiatives.
