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Hannah LabanonHL
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Hannah Labanon

@hannahlabanon

Operations and data specialist focused on healthcare, logistics, and remote support.

Philippines
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What I'm looking for

I seek remote or hybrid roles in operations, data, or logistics with strong compliance, collaborative teams, clear SOPs, and opportunities to improve processes and accuracy.

I am a detail-oriented operations and data specialist with over nine years supporting healthcare, logistics, and fully remote teams. I prioritize accuracy, compliance, and operational efficiency across complex multi-system workflows.

I have proven expertise in medical data entry, patient coordination, logistics operations, SOP documentation, and workflow optimization within HIPAA-compliant and fast-paced environments. I led documentation and tracking improvements that increased operational accuracy by 20% and coordinated 500+ patient appointments and medical logistics transactions.

My technical proficiency spans Microsoft Office and Google Workspace, multiple TMS platforms (IRIS, Rose Rocket, E2Open, Macropoint), CRM/business tools (Stripe, Square, Mailchimp, SAP), and automation/AI tools like ChatGPT and Otter AI. I also delivered social media strategies that increased engagement by 40% and produced high-quality creative assets aligned with brand identity.

I bring a calm, collaborative approach to cross-functional teams, consistently delivering results ahead of schedule while strengthening compliance and quality assurance. I seek roles that allow me to apply operational rigor, data accuracy, and remote coordination skills to drive measurable improvements.

Experience

Work history, roles, and key accomplishments

GW

Technical & Creative Designer

Greatest Beauty Queens of the World

Jul 2022 - Jul 2023 (1 year)

Designed visual content and executed A/B testing to align creative assets with brand identity and improve engagement across social platforms.

OI

Virtual Assistant Coordinator II

OOCL (Philippines) Inc.

Dec 2017 - Jul 2023 (5 years 7 months)

Handled global export operations, optimized shipping documentation, led data integrity initiatives, and supported system enhancement projects to improve operational accuracy.

Education

Degrees, certifications, and relevant coursework

PA

Philippine State College of Aeronautics

Bachelor of Arts, Aviation Logistics

2013 - 2017

Grade: Graduated with Academic Distinction

Activities and societies: Case Study: Cargo Movement Strategies

Completed a Bachelor of Arts in Aviation Logistics with academic distinction and a capstone case study on cargo movement strategies.

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