Hannah Labanon
@hannahlabanon
Operations and data specialist focused on healthcare, logistics, and remote support.
What I'm looking for
I am a detail-oriented operations and data specialist with over nine years supporting healthcare, logistics, and fully remote teams. I prioritize accuracy, compliance, and operational efficiency across complex multi-system workflows.
I have proven expertise in medical data entry, patient coordination, logistics operations, SOP documentation, and workflow optimization within HIPAA-compliant and fast-paced environments. I led documentation and tracking improvements that increased operational accuracy by 20% and coordinated 500+ patient appointments and medical logistics transactions.
My technical proficiency spans Microsoft Office and Google Workspace, multiple TMS platforms (IRIS, Rose Rocket, E2Open, Macropoint), CRM/business tools (Stripe, Square, Mailchimp, SAP), and automation/AI tools like ChatGPT and Otter AI. I also delivered social media strategies that increased engagement by 40% and produced high-quality creative assets aligned with brand identity.
I bring a calm, collaborative approach to cross-functional teams, consistently delivering results ahead of schedule while strengthening compliance and quality assurance. I seek roles that allow me to apply operational rigor, data accuracy, and remote coordination skills to drive measurable improvements.
Experience
Work history, roles, and key accomplishments
Operations Dispatch Manager
Base Carriers
Jan 2024 - Jan 2026 (2 years)
Oversaw shipment entry and dispatch using advanced TMS platforms, coordinated carriers to maintain logistics flow, and resolved operational issues to ensure on-time deliveries and compliance.
Social Media Director
Greatest Beauty Queens of the World
Dec 2024 - Dec 2025 (1 year)
Developed and led content strategies that increased engagement and brand visibility, managed collaborations, and used performance data to optimize campaigns.
Social Media Manager
Greatest Beauty Queens of the World
Jul 2023 - Dec 2024 (1 year 5 months)
Planned and executed social media strategies that boosted brand engagement by 40% through performance audits and targeted content initiatives.
Medical Data Entry Specialist
SereneIV Infusions Medical Spa
Sep 2023 - Jan 2024 (4 months)
Managed patient appointments, medical records, and pharmaceutical logistics with precision, improving operational workflows and ensuring HIPAA-compliant documentation.
Document Scanning Supervisor
Cargill – NewTrail Services, Inc.
Jul 2023 - Sep 2023 (2 months)
Led documentation and scanning operations, enforced quality compliance, managed Philippine-based staff, and improved data accuracy and risk mitigation processes.
Technical & Creative Designer
Greatest Beauty Queens of the World
Jul 2022 - Jul 2023 (1 year)
Designed visual content and executed A/B testing to align creative assets with brand identity and improve engagement across social platforms.
Virtual Assistant Coordinator II
OOCL (Philippines) Inc.
Dec 2017 - Jul 2023 (5 years 7 months)
Handled global export operations, optimized shipping documentation, led data integrity initiatives, and supported system enhancement projects to improve operational accuracy.
Export Operations Specialist
DHL Global Forwarding (Phils.) Inc.
Apr 2017 - Jul 2017 (3 months)
Managed export documentation and processes to ensure timely and accurate logistics solutions while maintaining strong customer and carrier relationships.
Education
Degrees, certifications, and relevant coursework
Philippine State College of Aeronautics
Bachelor of Arts, Aviation Logistics
2013 - 2017
Grade: Graduated with Academic Distinction
Activities and societies: Case Study: Cargo Movement Strategies
Completed a Bachelor of Arts in Aviation Logistics with academic distinction and a capstone case study on cargo movement strategies.
Availability
Location
Authorized to work in
Job categories
Skills
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