At the Office of the Municipal Mayor, I coordinated schedules, prepared office communications, and maintained physical and digital records. I also built and updated the municipality website using WordPress and Elementor and created visual materials for office use.
In remote pharmacy back-office support, I entered prescription information and voicemail orders, updated patient profiles, and processed referral requests while following established procedures for confidential information.
At Freight Processing Outsourcing Solutions Inc. (FPOSI), I processed freight billing and shipment documentation using SAP and WMS workflows. After being promoted to Quality Controller, I reviewed work for accuracy, completeness, and compliance with established processes.
With Holy Child 1 Council, I managed Facebook activities, planned content, and created graphics and short-form videos. Campaign work helped grow a client account's followers by 40% within six months, achieved an 8% engagement rate, and contributed to increases in website traffic, conversions, and lead generation.
