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@eastonasghar1
Experienced ServiceNow Developer and Architect driving scalable enterprise automation.
I am an experienced ServiceNow Developer and Architect with 11 years of progressive experience across Administration, Development, and Architecture. I specialize in designing and implementing enterprise solutions spanning ITSM, ITOM, HRSD, CMDB, Service Catalog and custom applications.
My technical approach emphasizes reusable scoped applications, Flow Designer and IntegrationHub automation, and Service Portal customization using AngularJS. I am proficient in JavaScript, GlideRecord, Script Includes, REST/SOAP integrations, MID Server and platform governance.
I have led CI/CD implementations with Git and Jenkins, performed platform performance optimization, conducted code reviews and enforced governance to align solutions with security and business requirements. I have integrated ServiceNow with AWS, Azure, Salesforce, Jira and SAP to deliver end-to-end automation.
I hold multiple ServiceNow certifications (CSA, CAD, Specialist - ITSM, Specialist - Discovery, Implementation) and ITIL v4 Foundation, and I bring proven experience mentoring teams and delivering scalable, maintainable solutions for enterprise clients.
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Work history, roles, and key accomplishments
BoldRamp
Jun 2023 - Present (2 years 5 months)
Designed and implemented large-scale ServiceNow architectures across ITSM, ITOM, HRSD, and custom apps; led CI/CD pipeline rollout and platform performance optimizations to improve reliability and governance.
Momentum3
Jan 2020 - May 2023 (3 years 4 months)
Developed ITSM, CMDB, and Change Management modules for Fortune 500 clients and customized Service Portal with AngularJS; integrated ServiceNow with AWS/Azure and managed ACLs and LDAP provisioning.
Amshot
Sep 2017 - Dec 2019 (2 years 3 months)
Built client scripts, business rules, UI policies and automated ITSM workflows; supported platform upgrade from Calgary to Fuji and delivered reports, dashboards, and enhanced service catalog items.
Plow Technologies
Jun 2014 - Aug 2017 (3 years 2 months)
Managed user roles, ACLs, service catalog items and performed system configuration, maintenance, patching and production deployments to maintain platform stability.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science degree; coursework and training supported a career in ServiceNow development, administration, and platform architecture.
Software and tools used professionally
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