Halima Abubakar
@halimaabubakar
Administrative and operations professional offering programme, logistics, customer support, and precise records management.
What I'm looking for
I’m an administrative and operations professional with over three years of experience providing administrative, logistics, customer service, and programme support across education, public service, and private sector environments. I coordinate meetings and events, maintain records, support procurement activities, prepare reports, and manage stakeholder communication.
As a Programme & Administrative Coordinator at SMT Academy, I managed participant records, schedules, and programme documentation. I prepared reports and correspondence, responded to enquiries across phone, email, and social media, and supported stakeholder communication and event planning for smooth operations.
In my Virtual Assistant role at Yours Officially, I handled end-to-end client registration and maintained organized digital records to improve workflow and turnaround time. I also managed CAC form preparation and portal submissions to reduce processing errors, while streamlining administrative tasks to support growth.
I’ve also delivered day-to-day administrative support at the NATIONAL YOUTH SERVICE CORP (NYSC)/Nigerian Police Force and supported community medical outreach with Nature's Heart Foundation. Alongside that, I collected and verified field data as a Data Collector at FourthCanvas Nig. Ltd and provided customer-focused service as a Sales/Customer Service officer at Falfat Stores.
Experience
Work history, roles, and key accomplishments
Customer Relationship Manager
SMT Academy
Jun 2024 - Jan 2026 (1 year 7 months)
Responded to customer inquiries via phone, email, and social media, supporting high student satisfaction. Monitored student engagement and progress, prepared enrollment and retention reports, assisted with training/webinar and academy events, and collaborated with marketing and operations to improve recruitment.
Virtual Assistant
Yours Officially
Nov 2024 - Nov 2025 (1 year)
Handled end-to-end client registration and supported CAC form preparation and portal submissions. Maintained digital records, streamlined administrative tasks, and improved workflow to support faster turnaround times.
Field representatives
FourthCanvas Nig. Ltd
Jan 2025 - Mar 2025 (2 months)
Collected, verified, and documented field data according to project requirements. Prepared reports and ensured timely submission of accurate findings in collaboration with field teams.
Medical Outreach Volunteer
Nature's Heart Foundation
Dec 2023 - Dec 2024 (1 year)
Supported planning and coordination of community medical outreach programmes. Maintained records of beneficiaries and medical supplies while collaborating with healthcare professionals to support efficient programme delivery.
Sales/Customer Service Officer
Falfat Stores
Jan 2016 - Jan 2018 (2 years)
Provided customer service by processing sales transactions and resolving customer enquiries. Monitored inventory levels, supported stock management, and reported customer feedback and market trends.
National Youth Service Corp (NYSC)
Nigerian Police Force (NPF)
Nov 2023 - Oct 2024 (11 months)
Provided day-to-day administrative support to departmental operations. Supported internal office coordination and logistics for departmental activities.
Education
Degrees, certifications, and relevant coursework
Bayero University Kano
Bachelor of Science, Industrial Chemistry
2018 - 2023
Earned a B.Sc. in Industrial Chemistry at Bayero University Kano from 2018 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Salary expectations
Job categories
Skills
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