Open to opportunities

nmesomachi chijindu

@nmesomachichijindu

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Customer support and virtual assistant focused on fast, organized resolutions.

Nigeria

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What I'm looking for

I’m looking for a role where I can deliver fast, professional customer support remotely, keep accurate records, and support day-to-day operations. I thrive in fast-paced teams and with stable internet and electricity for dependable remote work.

I’m a customer-focused support and administrative professional with 4+ years of experience delivering high-quality virtual assistance, customer issue resolution, and administrative coordination across education and organizational environments. I’m skilled in remote communication, scheduling, accurate data entry, and maintaining CRM-style records to keep operations running smoothly.

In my recent roles, I managed customer interactions through online channels, resolved complaints to improve satisfaction, and supported operational efficiency through inventory tracking, stock-taking coordination, and digital sales record management. I also coordinate onboarding and staff workflows, and I bring a structured, detail-oriented approach—backed by strong documentation, problem-solving, and customer ticket management—to help teams move faster with less friction.

Experience

Work history, roles, and key accomplishments

Customer Support & Ops

Thrift Amyivorys

Jun 2025 - Mar 2026 (9 months)

Provided customer support via social media and online communication, handling inquiries and complaints to improve customer satisfaction. Managed daily operations including digital sales records, data entry, inventory tracking, recruitment support, onboarding coordination, and collaboration with the business director.

Customer Support Social Communication Data Entry Operations Coordination Recruitment support Onboarding coordination

Teacher (Basic & Secondary)

Maryann International Academy

Feb 2024 - Jan 2025 (11 months)

Delivered structured lessons to Basic 1 pupils and taught Government to SS1 and SS2 students. Maintained academic records, monitored student performance progress, and managed classroom behavior to support engagement and learning outcomes.

Classroom Management Student Assessment Academic Records Teaching Government Student Engagement Communication

Administrative Assistant & Coordinator

Vintage Global Church

Jan 2023 - Jun 2023 (5 months)

Welcomed visitors and coordinated follow-ups with new members and attendees while maintaining attendance and membership records. Supported leadership with documentation, communications, program planning, and event/outreach coordination to ensure smooth execution.

Administrative Support Program Coordination Documentation Event Planning Outreach Coordination Member Follow Ups

Administrative Coordinator

Chapel of Divine International (FUNAI)

Sep 2021 - Jan 2023 (1 year 4 months)

Managed inquiries and communications for organizational activities and coordinated internal programs and events. Handled member concerns with professionalism, reported weekly progress to head office, supported logistics and expenses, and managed staff welfare and responsibilities.

Administrative Coordination Member Communication Logistics Management Expense Management Event Coordination Conflict Resolution

Administrative Officer

Bright Kiddies Academy

Feb 2022 - Aug 2022 (6 months)

Handled parent inquiries and provided administrative support to school management while maintaining confidential student and staff records. Coordinated student admissions and staff recruitment, supported official meetings with educational boards, and improved communication between administration, teachers, and parents.

Administrative Support Staff Recruitment Meeting Support Documentation