Gustavo Cabrero

I’m an operations specialist with 25+ years managing complex, multi-stakeholder environments across property management, hospitality, and IT systems. I’ve led end-to-end vacation rental operations for 31 properties in Loreto, BCS—handling reservations, OTA coordination, owner reporting, maintenance dispatch, and guest resolution across Airbnb, Booking.com, Expedia, TripAdvisor, and VRBO simultaneously.

I bring a structured systems engineering background to hands-on operations, staying calm under pressure while keeping disciplined documentation and high-volume coordination. As General Manager, I served as the primary point of contact for international property owners (US/Canadian), delivering regular operational and financial reporting and maintaining consistent owner satisfaction and platform ratings.

I also supported nightly operational control through my role in a full-service hotel environment, performing night audit work, transaction reconciliations, and end-of-day reporting while identifying and escalating discrepancies. Across both hospitality and IT—spanning director-level technology work and systems integration—I streamline workflows to reduce response times, improve service consistency, and keep teams and vendors aligned with minimal supervision.