Open to opportunities

Guillermo Lizarraga

@guillermolizarraga

Director of operations and business development, driving revenue growth through KPI-led processes and cross-border client relationships.

Mexico

Message

What I'm looking for

I’m looking for a leadership role where I can drive KPI-led operations, strengthen client relationships, and grow revenue through disciplined finance, collections, and business development—preferably in cross-border or real-estate settings that value process improvement and teamwork.

I’m a bilingual business professional with experience in operations management, business development, sales, collections, customer relations, and real estate, built for cross-border U.S.–Mexico environments. I hold an MBA in Finance and focus on optimizing business processes while strengthening commercial relationships that support sustainable growth.

As Director of Operations & Business Development (2000 – Present) at Casa San Basilio, I manage commercial and financial operations—coordinating sales, collections, and customer service, and building KPI-based performance indicators. I’ve led digital transformation efforts for collection and administrative processes, generated monthly revenues exceeding MXN $1,000,000 through strategic sales initiatives, improved cash flow through effective credit portfolio management, and coordinated teams across administrative and commercial functions, including Airbnb rental operations and real estate property marketing.

Experience

Work history, roles, and key accomplishments

Current

Director of Operations

Current

Casa San Basilio

Jan 2000 - Present (26 years 5 months)

Directed commercial and financial operations, coordinating sales, collections, and customer service to improve cash flow through credit portfolio management. Led digital transformation of collections and administrative processes and generated monthly revenues exceeding MXN $1,000,000 via strategic sales initiatives.