Vicki Case

Orchestrated assembly operations across 1,732 stores and 60 XDTs, reducing defects by 15% and delivering $500K in recurring savings via vendor renegotiation and cost-control initiatives while driving 95% adoption of the Assembly Toolbox.

Directed national sales operations, reducing client response times by 25% and improving retention by 10%, while securing national retail partnerships that grew revenue 35% over three years.

Led regional sales and coached 100+ technicians across retailers, ranked #1 in division multiple quarters, and improved productivity and service quality through streamlined sales-to-field communication.

Managed territory sales, built and maintained client relationships, and contributed to market expansion and consistent sales performance from 2009–2015.

Co-owned and operated a catering business, overseeing operations, client service, and event execution from 2006–2009.

Provided therapeutic services and care coordination for patients, supporting clinical programs and patient outcomes from 2003–2006.

Completed a Bachelor of Arts in Psychology, focusing on foundational psychological theories and research methods.