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Gurleen Dang

@gurleendang

Experienced Operations Manager and Business Research Analyst seeking growth opportunities.

India
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What I'm looking for

I am seeking a role in an organisation that values growth and provides opportunities for career development. I am particularly interested in companies with a strong company culture, where I can contribute my skills and knowledge to drive success. I am looking for a position that allows me to utilise my leadership abilities, develop and maintain relationships, and make a positive impact.

I am an experienced Operations Manager and Business Research Analyst with a proven track record of success. In my role at Khan Associates, I supervised and trained Bpp university admission seekers, implemented quality assurance programs, and strategized process improvements. At Selling Simplified India Pvt Ltd., I collected data from various sources, cleaned and updated contact data, and delivered leads to clients. As a Business Associate Operations at Cuemath Pvt. Ltd., I boosted revenue, planned marketing initiatives, and enhanced sales techniques. Additionally, I have experience as a Process Associate at Capgemini, where I communicated with policy holders and ensured claims were processed accurately.

Throughout my career, I have demonstrated strong leadership qualities, excellent communication and interpersonal skills, and a commitment to achieving targets. I am a committed team player with a flexible approach to work and a proactive attitude. I am skilled in developing and maintaining relationships, and I am known for my honesty, hard work, and punctuality. With a B.Tech in Biotechnology from Amity University and additional short-term courses from Birkbeck University and Adelphi University, I have a strong academic background to support my practical experience.

Experience

SL

Business Research Analyst

Selling Simplified India Pvt Ltd.

Collected data from business directories, networking portals, and company websites. Conducted contact data cleaning and updates using Excel and online/internal tools. Extracted verified contact information using internal systems and formatted qualified leads into client specific templates using Excel. Extracted data from the database for email campaigning.

CL

Business Associate Operations

CUEMATH PVT. LTD.

Boosted revenue by bringing in and cementing relationships with new clients, optimized servicing of existing customer accounts, and planned marketing initiatives. Leveraged referral network to promote business development. Handled current portfolio and prospective leads using Leadsquared. Enhanced sales techniques and marketing plans to strengthen business development efforts.

CA

Process Associate

Capgemini

Communicated with US policy holders on their claims status and documentation requirements. Ensured claims adjudication as per company guidelines. Evaluated processes and procedures, and complied with company regulations regarding HIPAA, confidentiality, and private health information. Processed around 80 claims daily within set quality parameters.

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