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shivali sumbria

@shivalisumbria

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Results-oriented operations manager passionate about continuous learning and innovation.

India

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What I'm looking for

I am looking for a role that fosters growth, encourages innovation, and values teamwork.

I am a results-oriented individual with a passion for continuous learning and innovation. My experience as an Operations Manager at FaxocJobsAndHRMS has equipped me with the skills to ensure that all operations are carried out in an appropriate and cost-effective manner. I am known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

During my tenure, I have successfully improved operational management systems, processes, and best practices, while also ensuring that the organization remains legally compliant. My educational background, including an MBA from Guru Nanak Dev University, has further enhanced my ability to formulate strategic and operational objectives. I have developed processes for lead generation and have a strong foundation in customer relationship management through my experience with ZohoCRM.

Experience

Work history, roles, and key accomplishments

Operation Manager

Faxoc Jobs And HRMS

May 2023 - Jan 2025 (1 year 8 months)

Ensured all operations were carried on in an appropriate, cost-effective way, improving operational management systems, processes, and best practices. Examined financial data to improve profitability, performed quality controls, monitored production KPIs, and recruited, trained, and supervised staff.

Operational Management Time Management Microsoft Excel Financial Analysis Quality Control Process Improvement KPIs

Business Development Associate

Kochar Infotech Private Limited

Jun 2022 - Feb 2023 (8 months)

Developed processes for lead generation through networking and experimented with messaging to new potential customers. Used LinkedIn, emails, and cold calling outreach to qualify, prospect, and get in contact with leads, assisting consultants in designing adequate covers and providing appropriate consultations.

Lead Generation Networking Cold Calling Client Relationship Management Sales Presentations

Intern

UNSCHOOL

Provided diversified skills, personal growth, and development, handling job calls in the recruitment process. Gained exposure to leadership, communication skills, critical thinking, and decision making, focusing on the importance of good teamwork and time management practices.

Recruitment Leadership Communication Skills Critical Thinking Teamwork Time Management