I am seeking remote or international roles in recruitment, Customer Support or administrative support where I can apply candidate sourcing, CRM expertise, and strong communication etc.
Lighty User
@ruthy
VA | Recruitment Consulting | Customer Support | Email Marketing | Administrative Assistance | Cold Calling | Data Entry.
What I'm looking for
I am a results-driven professional dedicated to bridging the gap between business needs and exceptional service. With a diverse background spanning Recruitment, Customer Support, and Administrative Excellence, I thrive in fast-paced environments where precision and proactive communication are key.
My approach combines the strategic mindset of a Recruitment Consultant with the empathy of a Customer Support specialist. Whether I am sourcing top-tier talent, executing high-converting Email Marketing campaigns, or handling high-volume Cold Calling, my goal is always to drive growth and build lasting professional relationships.
Key areas where I deliver value:
Talent Acquisition & Recruitment: Managing the full-cycle recruitment process to connect the right people with the right opportunities.
Client & Customer Relations: Resolving complex issues with a focus on high satisfaction and retention rates.
Strategic Outreach: Generating leads through persistent cold calling and data-driven email marketing strategies.
Operational Efficiency: Streamlining workflows through meticulous Administrative Support and high-accuracy Data Entry (99%+ accuracy).
I am always eager to leverage my skills to help organizations optimize their operations and scale their impact.
Core Skills:
Recruitment Consulting | Customer Support | Email Marketing | Administrative Assistance | Cold Calling | Data Entry & Integrity.
Whether you’re looking to expand your team or streamline your operations, feel free to reach out.
I'm open to training on roles not related to my skills.
Experience
Work history, roles, and key accomplishments
Recruitment Consultant
HR Max Group
Jan 2025 - Present (1 year 1 month)
Support UK healthcare clients with candidate sourcing, structured pre-screening, interview coordination, and pipeline management to meet time-sensitive hiring demands while maintaining accurate candidate records and positive candidate experience.
Customer Support Specialist
247 Digits
Jan 2016 - Jan 2025 (9 years)
Managed customer enquiries and maintained accurate CRM records and data entries from 2016–2025, resolving client issues efficiently and ensuring high levels of client satisfaction and data integrity.
Administrative Assistant
Wana Digital
Jan 2014 - Jan 2016 (2 years)
Managed schedules, correspondence, and administrative documentation from 2014–2016, prepared reports and presentations, and supported processes to improve workflow efficiency.
Education
Degrees, certifications, and relevant coursework
Professional Training
Certificate, Professional Development
2024 - 2024
Undertook professional training in customer support, lead generation, and recruiting in 2024.
Computer Training
Certificate, Computer Training
2009 - 2009
Completed computer training in 2009 to develop foundational computing skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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