Grecia Martínez
@greciamartnez
I build data-driven operations systems for global education and technology programs.
VenezuelaWhat I'm looking for
At Correlation One, I administer a six-platform digital infrastructure supporting 2,000+ learners across nine global program launches. I coordinate end-to-end launches for data analytics and cybersecurity training programs while partnering with Product and Operations teams.
I build real-time dashboards for payments, attendance, learner progress, and advisor KPIs, replacing manual updates with immediate visibility into program health and delivery standards.
Across Navigate Accelerator, Learn Safari, and Pivot MKT, I improved operational workflows, managed Scrum meetings, resolved customer issues, standardized onboarding, and redesigned advisor logistics to eliminate scheduling conflicts.
I'm an Electrical Engineering graduate and bilingual Spanish-English operations professional with 7+ years in fully remote international teams. I bring Agile practices, data analysis, and hands-on digital operations to Tech and EdTech environments.
Experience
Work history, roles, and key accomplishments
Operations Analyst
Correlation One
Oct 2023 - Present (2 years 10 months)
Administered 6-platform digital infrastructure supporting 2,000+ learners across 9 global program launches. Designed dashboards tracking payments, attendance, and learner progress, reducing manual reporting and providing real-time visibility.
Freelance Translator / Editor
Spanish ASAP
Apr 2020 - Mar 2026 (5 years 11 months)
Edited content to maintain original format and ensured translated texts convey original meaning and tone. Proofread and translated texts for grammar, spelling, and punctuation accuracy.
Customer Support Representative
Pivot MKT
Dec 2022 - May 2023 (5 months)
Handled customer complaints, provided solutions and alternatives within time limits, and followed up to ensure resolution. Processed orders, forms, applications, and requests.
Advisor Success Manager
Navigate Accelerator
Jan 2022 - Dec 2022 (11 months)
Ensured advisors fulfill KPIs and optimized performance tracking by designing real-time dashboards. Standardized onboarding processes for new advisors through clear documentation.
Virtual Assistant
Navigate Accelerator
Sep 2021 - Jan 2022 (4 months)
Eliminated scheduling conflicts by redesigning logistics workflows and transcribed executive meeting takeaways into actionable tasks. Acted as primary point of contact for internal stakeholders.
Operations Administrator
Learn Safari
Nov 2017 - Oct 2021 (3 years 11 months)
Improved operational and administrative processes, managed daily Scrum meetings, and provided support to team members. Addressed post-launch issues and drove continuous improvement.
Education
Degrees, certifications, and relevant coursework
Universidad Rafael Belloso Chacín (URBE)
Bachelor of Science, Electrical Engineering
Bachelor of Science in Electrical Engineering from Universidad Rafael Belloso Chacín (URBE), completed in April 2018.
Availability
Location
VenezuelaAuthorized to work in
Job categories
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