Looking for a job

fab moreno

@fabmoreno

Bilingual Operations Assistant supporting English- and Spanish-speaking clients with accurate records, reporting, and follow-up.

Venezuela

Message

What I'm looking for

I'm looking for a part-time engagement of 20 hours per week, with weekday availability and the ability to align with US Eastern Time business hours.

In my current freelance work, I support international clients in English and Spanish, respond to inquiries, and keep detailed digital interaction logs. I follow standard operating procedures and help resolve requests through systematic follow-up.

I also organize digital files in Google Drive, format data in Excel and spreadsheets, and compile end-of-shift progress reports. My anthropology studies at Universidad Central de Venezuela have developed my skills in qualitative research, data analysis, and structural documentation.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Operations Assistant

Current

Freelance

Sep 2024 - Present (2 years 2 months)

Managed high-volume bilingual inquiries from international clients, maintained digital records, and executed standard operating procedures. Coordinated task follow-ups and compiled end-of-shift progress reports.

Data Entry Customer Support Phone Handling Google Workspace Microsoft Office Slack Discord Web Based WhatsApp Interface Canva Adobe Acrobat Task Coordination Reporting

Education

Degrees, certifications, and relevant coursework

Universidad Central de Venezuela

Bachelor's Degree, Anthropology

Pursuing a Bachelor's Degree in Anthropology with expected graduation in 2030. Developed skills in qualitative research, data analysis, and documentation.