Mariana De Sousa

I am a dedicated professional with a strong focus on adaptability, proactivity, and analytical skills. My journey has been marked by a commitment to continuous learning and active listening, which allows me to contribute innovative ideas and swiftly resolve challenges. I pride myself on being a tolerant and respectful individual, fostering positive relationships within both work and social environments.

Throughout my career, I have honed my expertise in knowledge management and operations, particularly in coaching and mentoring supervisors. My experience includes optimizing workflows and implementing strategies to maintain efficiency metrics. I am passionate about performance analysis and process improvement, driving operational excellence through cross-functional collaboration.

As a leader, I have successfully managed multifunctional teams, focusing on enhancing performance and quality of service. My ability to guide and motivate teams has resulted in increased efficiency and heightened customer satisfaction. I am eager to leverage my skills and experience to contribute to a dynamic organization that values growth and innovation.