Grace Okonkwo
@graceokonkwo
Detailed oriented Virtual Assistant | Admin Support | Project Management | CSR
What I'm looking for
I am a reliable and detail-oriented Virtual Assistant with specialized experience in ADHD Support, Admin Assistance, Executive Support and Project Management. I help overwhelmed entrepreneurs, neurodivergent professionals, and busy teams stay organized, meet deadlines, and streamline daily operations. From managing calendars, emails, and task lists to creating systems that actually work for ADHD minds, I bring calm, clarity, and consistency to your workflow. If you're looking for a proactive, tech-savvy VA who understands structure and flexibility, I’m here to lighten your load and keep your projects on track.
Hi, I’m Grace, and I specialize in helping entrepreneurs, executives, and ADHD business owners reclaim their time and optimize their workflow. Whether you’re looking for executive support, streamlined operations, or ADHD-friendly productivity systems, I am here to help you grow your business and keep things running smoothly.
What I Offer:
Executive & Virtual Assistance
✅ Inbox & Email Management: I’ll help you organize your inbox, prioritize emails, and keep your communication streamlined.
✅ Calendar & Scheduling Management: Never miss an important meeting or event—whether it’s a Zoom call or a business trip.
✅ Task & Project Coordination: Using tools like Trello, Asana, Monday.com, and ClickUp, I help you manage your to-do lists and keep everything on track.
✅ File Management & Document Organization: Keep your files structured and accessible at all times.
✅ CRM Setup & Optimization: Experience with HubSpot, Salesforce, and Zoho to manage your client data effectively.
✅ Client Communication Management: Efficient follow-ups, managing client queries, and ensuring smooth communication.
✅ Lead Generation & Outreach: Support in finding and converting potential clients through email campaigns, cold calling, and social media.
✅ Social Media Scheduling & Engagement on platforms like Instagram, Facebook, and LinkedIn.
✅ Content Strategy & Influencer Outreach to build your brand and boost visibility.
How I Can Help You:
🛠️ Save Time: Delegate your admin, CRM, and operational tasks so you can focus on scaling your business.
🛠️ Reduce Stress: With efficient, ADHD-friendly systems, I help you stay organized without feeling overwhelmed.
🛠️ Boost Productivity: Implement streamlined workflows and clear communication systems for smoother operations.
Availability:
🚀 Long-Term & Short-Term Projects
🚀 Hourly & Fixed Contracts
I’m always available for new projects and can work with multiple clients at once, so don’t hesitate to reach out!
Experience
Work history, roles, and key accomplishments
Executive Assistant
Floxylniel Fashion Home
Jul 2024 - Present (1 year)
Managed complex calendars, Scheduled meetings, appointments, and travel arrangements across multiple time zones for executives.
Handled email and inbox management, Prioritized and responded to emails, flagged urgent messages, and maintained organized communication systems.
Prepared reports and presentations, Created executive-level documents, spreadsheets, and slide for internal meetings.
Customer Service Representative
Great house Enterprise
Aug 2022 - Jun 2024 (1 year 10 months)
Follow-ups using CRM platforms like Freshdesk, Zendesk, and HubSpot.
Achieved a 95% first-contact resolution rate by using active listening strategies to comprehend and resolve customer concerns.
Provided outstanding customer service through email, online chat, and phone support channels, leading to 80% customer satisfaction with an average weekly volume of over 300 customer inquiries.
Executive Assistant
Wishak
Aug 2022 - Mar 2023 (7 months)
Carried out extensive market research and competitor analysis, delivering actionable insights that supported strategic business decisions.
Managed and prioritized executive and administrative responsibilities, maintaining operational effectiveness while discreetly handling sensitive information.
Implemented automation tools to streamline administrative processes, reducing manual workload by 30%
Education
Degrees, certifications, and relevant coursework
Federal University, Oye Ekiti
Bachelor of Engineering, Electrical and Electronic Engineering
2021 -
Currently pursuing a Bachelor of Engineering in Electrical and Electronic Engineering. This program focuses on advanced concepts and practical applications within the field.
Federal Polytechnic, OkoAnambra State
Higher National Diploma, Electrical/Electronic Engineering
2016 - 2018
Grade: Distinction
Completed a Higher National Diploma in Electrical/Electronic Engineering, achieving a Distinction. The curriculum provided a strong foundation in electrical and electronic principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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