Open to opportunities

Chioma User

@chiomauser1

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Proactive virtual assistant with 3+ years of experience.

Nigeria

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What I'm looking for

I seek a dynamic role where I can leverage my skills in client support and operations, contributing to a collaborative team environment that values growth and innovation.

I am a proactive and people-focused Virtual Assistant with over three years of experience delivering top-tier client support, operations coordination, and CRM management. I am known for my ability to organize chaos into calm systems, build trusted client relationships, and support founders, executives, and growth teams across various industries.

My expertise lies in thriving within fast-paced environments where communication, attention to detail, and ownership drive results. I have successfully managed executive support tasks, coordinated projects, and engaged with clients to enhance their experience. My technical skills include proficiency in tools like Notion, Slack, HubSpot, Google Workspace, Trello, Canva, and Zoom, which I leverage to streamline operations and improve efficiency.

Experience

Work history, roles, and key accomplishments

Executive Assistant

ConfidentandKillingit

Mar 2025 - Present (4 months)

Provided executive support to the Founder, managing calendars, inboxes, and stakeholder communication. Led a website SEO and content improvement project, boosting site visibility and managing Squarespace content.

Executive Support SEO Content Management Mailchimp CRM Project Management

Executive Assistant to Founder

WattanaSolutions

Dec 2024 - Present (7 months)

Provided high-level executive support to the Founder for both personal and business affairs, coordinating meetings and preparing agendas. Handled calendar management, travel plans, inbox, and task prioritization.

Executive Support Calendar Management Prioritization

Client Engagement Specialist

Zarttalent Academy by Zarttech

Nov 2023 - Present (1 year 8 months)

Guided over 100 prospective students through tech course selection and payment processes. Conducted CRM clean-up and led LinkedIn/email outreach for new leads.

Client Engagement CRM Event Coordination Investor Relations

Customer Operations & Product Assistant

SchoolableHQ

Apr 2022 - Present (3 years 3 months)

Supported onboarding for schools and parents using the Littlecard solution and created student ID cards using Figma. Worked directly with engineers to troubleshoot app issues.

Customer Onboarding Figma Troubleshooting Logistics Coordination Strategic Partnerships

Admin & Sales Assistant

Rovingheights Nigeria Limited

Jan 2021 - Present (4 years 6 months)

Managed ERP systems, sales, inventory, and financial records. Coordinated book reading events with authors and publishers, leading to sold-out events.

ERP Systems Sales Management Inventory Management Event Coordination

Education

Degrees, certifications, and relevant coursework

University of Lagos

B.Sc., Environmental Botany and Palynology

Studied Environmental Botany and Palynology at the University of Lagos. Gained foundational knowledge in environmental sciences and related botanical studies.

Virtual Assistant Training

Certification, Virtual Assistant

Completed a Virtual Assistant Training program in 2023, acquiring essential skills for remote administrative support. This training enhanced proficiency in various virtual assistant tools and methodologies.

Salesforce (Pathstream)

Certification, CRM and Sales Overview

Completed the CRM and Sales Overview course through Salesforce (Pathstream). Gained insights into customer relationship management principles and sales processes.

Great Learning

Certification, Customer Relationship Management

Completed the Customer Relationship Management course through Great Learning. Developed a comprehensive understanding of CRM strategies and their application in business.

Alison

Certification, B2B Lead Generation Techniques

Completed the B2B Lead Generation Techniques course through Alison. Acquired practical skills and strategies for generating business-to-business leads.