Arum Ifeoma

I am a detail-oriented and tech-savvy Administrative and Executive Assistant with three years of remote experience supporting business operations. My expertise lies in managing schedules, improving workflow processes, and providing exceptional administrative support. I pride myself on my ability to handle various administrative duties with high efficiency, utilizing tools such as Google Workspace, MS Office, Trello, and Asana.

Throughout my career, I have demonstrated a proven ability to coordinate daily calendars, manage inbox correspondence, and ensure efficient follow-ups while maintaining confidentiality. My experience as a Customer Service Representative at Amazon has honed my communication skills, allowing me to deliver prompt support and achieve a 90% first contact resolution rate. I am passionate about optimizing processes and enhancing service delivery through effective documentation and reporting.