Goodness Madu

I’m an Administrative Assistant/Executive Administrative Support professional with 6+ years of experience delivering executive and operational support to senior leadership in healthcare and academic environments. I’m known for calendar and inbox management, document control, and meeting coordination that keep teams moving in fast-paced settings.

In university health services, I managed high-volume inbound and outbound calls, directed patient inquiries appropriately, and maintained accurate records while ensuring strict confidentiality and compliance with data protection policies. Across the Dean’s offices, I supported executive leadership by managing calendars and appointments, preparing correspondence and official documentation, and coordinating internal communication between departments and stakeholders.

I bring strong systems experience with CRM (Salesforce), EMR platforms, Google Workspace, and Microsoft Office, alongside a disciplined approach to confidential data handling. I’m also actively pursuing remote or global administrative, executive support, or virtual assistant opportunities, and I hold an ALX Virtual Assistant course and a Salesforce Certified Associate credential.