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Adewumi Fasedu

@adewumifasedu

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Executive Assistant and administrative support professional who keeps operations running smoothly.

Nigeria

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What I'm looking for

I’m looking for a role where I can support leaders remotely with calendar, inbox, and CRM administration—keeping workflows organized, improving responsiveness, and handling confidential, fast-paced operations with proactive communication.

I’m an Executive Assistant and Administrative Support Professional, supporting business operations through calendar management, inbox management, customer communication, workflow coordination, CRM administration, lead generation, and project support. I’m known for “strong attention to detail, proactive communication, confidentiality, and the ability to anticipate needs while supporting leaders and teams in fast-paced settings.”

In my freelance work as an Executive Virtual Assistant (2024–Present), I manage calendars and scheduling, coordinate meetings and logistics, prioritize email and follow-ups, and maintain accurate CRM databases. I also build workflow systems that improve task visibility and accountability, create SOPs and documentation for process consistency, and support project coordination by tracking deadlines and action items.

Experience

Work history, roles, and key accomplishments

Current

Executive Virtual Assistant

Current

Freelance

Jan 2024 - Present (2 years 5 months)

Managed executive calendars, meeting coordination, and email communications to support timely responses and conflict-free scheduling. Conducted lead generation and prospect research, maintained HubSpot/CRM records, and created SOPs to improve workflow visibility and operational efficiency.

Executive Support Calendar Management Inbox Management CRM Management Lead Generation Meeting Coordination Workflow Optimization Documentation Remote Collaboration

Customer Service Representative

Softweb Academy

Jan 2024 - Jan 2025 (1 year)

Handled customer inquiries via email, chat, and outbound calls while maintaining professional communication standards. Resolved concerns through clear documentation and escalation of complex issues to support customer retention and service quality.

Customer Service Email Support Chat Support Outbound Calling Escalation Management Communication Skills Documentation

Administrative & Medical Records

Aviation Medical Clinic

Jan 2023 - Jan 2024 (1 year)

Maintained accurate patient and administrative records while ensuring confidentiality and compliance with clinic processes. Organized administrative workflows and filing systems to improve operational efficiency and supported internal stakeholders with reliable information.

Medical Records Administration Confidentiality Compliance Support Administrative Documentation Records Management Problem Solving