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Gokul Mukundan

@gokulmukundan

Operations and compliance specialist driving campaign quality for US automotive clients.

India
Message

What I'm looking for

I seek mid-level roles in operations, project coordination, or content management where I can lead compliance workflows, improve processes, and deliver measurable campaign quality.

I am a results-driven operations professional with five years of experience supporting US automobile and telecom projects, focused on campaign management, compliance workflows and stakeholder communication.

At Suntec India I led a US automobile compliance project supporting 20+ premium dealerships (Mercedes, Audi, Volvo, Honda), managed audits, produced client reports and improved team workflows; previously I supported T-Mobile (USA) as a customer service specialist handling high-volume chat interactions and CRM-driven case management.

I bring strengths in compliance management, CRM (Zoho One), data reporting, cross-functional collaboration and mentoring junior teammates, and I seek roles where I can apply these skills in operations, project coordination or content management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MU

Maharaja Agrasen Himalayan Garhwal University

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree, covering core commerce and business subjects.

YS

YMCA Institute for Career Studies

Diploma, Hotel and Catering Management

Completed a Diploma in Hotel and Catering Management focusing on hospitality operations and service management.

TT

The Delhi Institute of Computer Technology

Diploma, Web Designing

Grade: A

Completed a Diploma in Web Designing with practical training in web development and design tools.

National Institute of Open Schooling logoNS

National Institute of Open Schooling

12th, Higher Secondary Education

Completed higher secondary education (12th) through the National Institute of Open Schooling.

ES

Evergreen Public School

10th, Secondary Education

Completed secondary education (10th) at Evergreen Public School.

Tech stack

Software and tools used professionally

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Gokul Mukundan - Email and Chat Support Executive - Suntec India | Himalayas