Open to opportunities

AMAN SINHA

@amansinha

Message

Project coordination and sales operations specialist focused on data accuracy and reporting.

India

Message

What I'm looking for

I seek a collaborative, process-driven role in sales operations or project coordination where I can improve CRM data quality, reporting, and workflow efficiency while growing my analytics and Salesforce skills.

I am a detail-oriented project coordination and sales operations specialist with hands-on experience in onboarding customers, managing vendor relationships, and maintaining accurate operational records to support reporting and decision-making.

I have successfully onboarded over 1,000 customers, maintained 500+ active records, collaborated with 50+ vendors to improve delivery timelines, and produced sales and operational reports that supported SLA compliance and management decisions.

I thrive in remote and distributed teams, am actively learning Salesforce CRM and advanced analytics, and am motivated to improve CRM data quality, streamline workflows, and support global collaboration.

Experience

Work history, roles, and key accomplishments

Virtual Customer Service Associate

Tech Mahindra

May 2022 - Nov 2025 (3 years 6 months)

Handled 100+ customer queries daily for Flipkart processes, achieving a 90% complaint resolution rate that increased customer satisfaction by 25% and reduced repeat complaints by 15%; maintained accurate interaction records to support reporting.

Customer Service CRM Order Management Data Entry Reporting Remote Collaboration Performance Metrics

Project Coordinator

Robustic FRP Products

Dec 2022 - Jun 2025 (2 years 6 months)

Onboarded 1,000+ customers and maintained 500+ active records to ensure accurate setup and timely service activation; collaborated with 50+ vendors to improve delivery timelines and prepared sales and operational reports to support management decisions and SLA compliance.

Project Coordination Vendor Management Google Workspace Reporting Data Management CRM Exposure SLA

Accountant

Sri Sai General Store

Feb 2018 - Mar 2020 (2 years 1 month)

Managed complete accounting cycle and maintained accurate ledgers and financial reports, improving data accuracy and streamlining record-keeping to support operations and audits.

Accounting Bookkeeping Financial Reporting Invoice Management Ledger Maintenance Collaboration