Godwin Barieeba Promise
@godwinbarieebapromis
Results-driven Virtual Assistant with expertise in customer support.
What I'm looking for
I am a results-driven Virtual Assistant and Customer Support Specialist with over 2 years of multi-industry experience. My expertise lies in providing executive support, managing e-commerce operations, and delivering top-tier customer service. I have consistently driven customer satisfaction rates above 95% and streamlined operations to enhance efficiency.
In my role at Mave’s Grill, I managed calendars and appointments for multiple executives, reducing conflicts by 35%. I coordinated travel arrangements and improved scheduling efficiency by 50%. My efforts in overseeing Shopify operations led to a 20% sales growth over six months, showcasing my ability to contribute significantly to business success.
Additionally, I have engaged with over 200 customers daily at Sundry Foods Ltd, ensuring quality service and fostering strong repeat business. My commitment to excellence and attention to detail have been pivotal in my career, and I am eager to bring my skills to a new opportunity.
Experience
Work history, roles, and key accomplishments
Community and Faith Based Events
KO Babay Youth Empowerment Convention
Jan 2020 - Present (5 years 7 months)
Served as an usher and logistics team member, managing guest flows and attendee experiences. Provided voluntary administrative support, including attendance recording and follow-ups, strengthening event organization.
Virtual Assistant & Customer Support
Mave's Grill
Jun 2022 - Jan 2025 (2 years 7 months)
Managed calendars and appointments for multiple executives, reducing conflicts by 35%. Oversaw Shopify operations including product listings, order tracking, and customer issue resolution, resulting in 20% sales growth.
Customer Service and Sales Interaction
Sundry Foods Ltd
Oct 2021 - Mar 2024 (2 years 5 months)
Engaged daily with over 200 customers, handling orders and ensuring quality service for food products. Managed in-person upselling that boosted weekly sales and fostered strong repeat business.
Education
Degrees, certifications, and relevant coursework
Ignatius Ajuru University
B.S.C. Business Management, Business Management
Currently pursuing a Bachelor of Science in Business Management. This program focuses on developing core business skills and management principles.
Availability
Location
Authorized to work in
Website
portfolio.comJob categories
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