I supported customers and sales operations at Kodams Enterprise, assisting with product inquiries and purchasing decisions while maintaining customer and sales information. At Denco Autos, I communicated vehicle information and followed up with prospective and existing customers.
For DripnCart, I organized a Shopify store, added and optimized products, improved product presentation, and assisted with configuration and branding elements. I also set up Klaviyo Welcome, Abandoned Checkout, Browse Abandonment, Thank You, and Review flows for an e-commerce customer retention project.
My administrative support workflow included a task tracker, sample calendar, Google Form, organized spreadsheet, document-management workflow, and data-entry process. I also created Canva promotional graphics, product posts, social media flyers, and branded templates.
