Peace Nduka

I am an experienced Virtual Assistant with over 5 years of expertise in administrative support and workflow optimization. My journey began with a BSc in Computer Science from the Federal University Otuoke, where I developed a strong foundation in technology and management. I have honed my skills in managing executive schedules, streamlining operations, and resolving client inquiries efficiently, which has allowed me to deliver exceptional service consistently.

In my recent role at OmniRetail Africa, I provided administrative and customer support services for a fast-paced eCommerce business. I achieved a remarkable 95% customer satisfaction rate by managing inquiries across various platforms and optimizing order processing. My previous experience at Proudtobeme International further solidified my ability to develop engaging content strategies and support project management, resulting in a 35% increase in brand visibility. I am dedicated to enhancing productivity and ensuring client satisfaction through effective communication and relationship management.