GE
Open to opportunities

Godswill Kwasi Eli

@godswillkwasieli

Motivated professional transitioning into the crypto industry.

Ghana

What I'm looking for

I seek a role in the crypto industry that fosters growth and innovation.

I am a highly motivated and adaptable professional with a Bachelor of Science in Management Studies from Central University, Ghana. My career has been marked by a strong commitment to customer service excellence, where I have honed my communication and problem-solving skills. My recent role as a Ticketing Sales Agent at AsapTickets allowed me to assist customers with travel bookings, ensuring clear communication and prompt service. I take pride in providing exceptional service and resolving customer inquiries efficiently.

In my previous position as General Manager at Japaks-Eli Company Limited, I managed day-to-day operations and led customer support efforts, enhancing client satisfaction through effective management principles. My experience as a National Service Personnel at the Ghana Civil Aviation Authority further solidified my customer service skills, where I acted as a liaison to improve service quality. I am now eager to leverage my skills in the dynamic crypto industry, where I can contribute to innovative projects while continuing to grow my expertise in blockchain technology.

Experience

Work history, roles, and key accomplishments

AS

Ticketing Sales Agent & Customer Service Representative

AsapTickets

Jan 2023 - Jan 2024 (1 year)

Assisted customers with booking and managing travel tickets, ensuring clear communication and prompt service. Handled inquiries related to ticket changes, cancellations, and refunds while providing exceptional service over the phone, email, and in person.

JL

General Manager

Japaks-Eli Company Limited

Jan 2021 - Jan 2023 (2 years)

Managed day-to-day operations, applying management principles to improve process efficiency and enhance customer satisfaction. Led customer support efforts and utilized strong organizational skills to streamline internal processes.

V(

Intern

Volta River Authority (VRA)

Sep 2018 - Oct 2018 (1 month)

Gained hands-on experience in the energy sector, assisting with administrative tasks and improving efficiency within the department while working closely with teams to streamline processes.

Education

Degrees, certifications, and relevant coursework

Central University logoCU

Central University

Bachelor of Science, Management Studies

2016 - 2020

Aggrey Memorial Secondary School logoAS

Aggrey Memorial Secondary School

Senior High School Diploma, General Education

2012 - 2016

Completed secondary education with a focus on general studies, preparing for higher education.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Godswill Kwasi Eli - Ticketing Sales Agent & Customer Service Representative - AsapTickets | Himalayas