Open to opportunities

Deborah Michaels

@deborahmichaels

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Enthusiastic customer service professional with strong problem-solving skills.

Ghana

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What I'm looking for

I am looking for a role that allows me to grow in customer service and develop my leadership skills in a supportive environment.

I am a dedicated and organized individual with a strong background in customer service and communication. My education at the Global Institute of Aviation has equipped me with essential skills in customer service management, which I am eager to apply in a professional setting. I thrive in dynamic environments and am adaptable to changing conditions.

Throughout my academic journey, I have honed my abilities in customer relationship building and teamwork. I believe in delivering exceptional experiences with every interaction, ensuring that customer needs are met effectively. My participation in various extracurricular activities, including public speaking and leadership training, has further developed my communication skills and leadership qualities.

Experience

Work history, roles, and key accomplishments

Diploma in CSM & CS/PH

Global Institute of Aviation

Jan 2023 - Present (2 years 5 months)

Completed a comprehensive Diploma in Customer Service Management, gaining expertise in customer interaction and service delivery. Also obtained a Diploma in Customer Service/Public Relations, enhancing skills in communication and public engagement.

Customer Service Public Relations Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

St. Marys Anglican JHS

B.E.C.E, General Studies

Completed junior high school education, focusing on foundational subjects. Acquired essential knowledge and skills for further academic pursuits.

Kwanyako Senior High School

W.A.S.S.C.E, General Studies

Attended senior high school, preparing for higher education. Developed a strong academic background across various disciplines.

Global Institute of Aviation

Diploma, Customer Service Management

Undertook a diploma program in Customer Service Management. Gained specialized knowledge and practical skills in customer relations and service delivery.

Global Institute of Aviation

Diploma, Customer Service/Public Health

Completed a diploma in Customer Service and Public Health. Focused on developing skills in customer interaction and understanding public health principles.