Godson Obot

I am a results-oriented Sales Executive and Customer Service professional with a proven track record of significantly enhancing service quality and consistently exceeding targets. My strong communication skills enable me to build lasting relationships and influence outcomes effectively. I excel in managing all aspects of the sales cycle, from consulting with clients to proposing tailored solutions, and coaching team members to surpass sales goals.

In my current role as a Business Development Executive at My Smart Group Limited, I engage with customers through various channels to resolve requests efficiently and improve overall customer experience. I have successfully implemented sales analysis processes and overseen goal setting and performance metrics, fostering sustainable relationships with clients through open communication. My commitment to staff development is evident in my ability to train and mentor new team members, ensuring they are equipped to meet the demands of our dynamic environment.

Previously, as a Sales Team Leader at Diamond Tech Consulting Limited, I drove daily sales goals and implemented KPIs that boosted team productivity. My experience as a Customer Service Advisor and Sales Trainer at Harpoon Media Ltd further honed my skills in customer retention and relationship building. I am passionate about developing innovative sales techniques and continuously improving team performance.