Ayo Ogunade

Promoted and sold apprenticeship training courses to businesses in sectors such as childcare, customer service, and business administration, tailoring offerings to meet the specific needs of each client. Developed and maintained strong relationships with key stakeholders in nurseries, schools, and businesses, ensuring the successful adoption of apprenticeship programs for their staff.

Cultivated and nurtured relationships with C-level executives, IT leaders, and key stakeholders to gain insights into their pain points and deliver bespoke IT managed service solutions that aligned with their business objectives. Identified emerging business opportunities and market trends, consistently exceeding KPIs by strategically targeting and securing high-value prospects.

Delivered exceptional customer support via phone, email, and chat, addressing inquiries and assisting with purchases and repairs. Leveraged expert product knowledge to drive cross-selling and upselling opportunities.

Proactively approached shoppers in high-traffic retail environments, delivering engaging product demonstrations to drive interest in Sky’s entertainment and telecom services. Persuaded customers to switch their broadband and mobile plans by highlighting key benefits and cost-saving opportunities.

Studied various aspects of communication, including media, culture, and interpersonal communication. Developed strong analytical and critical thinking skills applicable to diverse professional environments.