Glorydine Cañada
@glorydinecaada
I handle online gaming payments, customer support, virtual assistance, and social media operations.
What I'm looking for
I've spent almost 15 years in online gaming, handling payments, withdrawal requests, customer accounts, and player support. At NETSURF MEDIA LIMITED, I helped customers solve problems while ensuring transactions were correct, safe, and properly recorded.
Previously, I worked as a Project Manager Team Lead at DREAM WEALTH, a Payment Associate at Ricecash Asia Philippines Inc., and an Accounts Teller at Intevalue Services Inc. I use Excel to organize payment information efficiently and bring practical experience in payment processing, multi-currency transactions, complaint resolution, and account assistance.
I'm also building my remote-work capabilities through virtual assistant and freelancing training, with experience in social media management, basic graphic design, lead generation, email marketing, and self-publishing ebooks.
Experience
Work history, roles, and key accomplishments
Online Teacher
51Talk
Aug 2025 - Present (1 year 2 months)
Teaching English online to students, providing interactive lessons and support.
Customer Service Representative
NETSURF MEDIA LIMITED
Nov 2019 - Apr 2025 (5 years 5 months)
Handled customer inquiries, resolved issues, and managed accounts. Provided support via live chat, email, and tickets.
Project Manager Team Lead
DREAM WEALTH
Jul 2018 - Jul 2019 (1 year)
Led project teams, managed timelines, and coordinated tasks to ensure successful delivery.
Payment Associate
Ricecash Asia Philippines Inc.
Feb 2013 - Jun 2017 (4 years 4 months)
Processed payments and withdrawal requests, ensuring accuracy and security. Used Excel for data organization and retrieval.
Accounts Teller
Intevalue Services Inc.
Jul 2011 - Feb 2013 (1 year 7 months)
Managed account transactions and provided customer service.
Education
Degrees, certifications, and relevant coursework
The VA Bar
Training, Virtual Assistant
2024 - 2026
Training in Virtual Assistant and Freelancing, focusing on skills for online work.
Aquinas University of Legaspi
Bachelor of Science, Nursing
2005 - 2009
Bachelor of Science in Nursing with a major in Nursing. Board Passer in 2009.
Availability
Location
Authorized to work in
Website
glorydine.my.canva.siteJob categories
Skills
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