Open to opportunities

Gloria Davies

@gloriadavies

Message

Customer-focused sales and customer service professional with leasing expertise.

Cyprus

Message

What I'm looking for

I am looking for a customer-facing sales role where I can drive revenue through lead conversion, upselling, and strong client relationships while working in a collaborative team and opportunities for career growth.

I am a customer-focused sales and customer service professional with over four years of experience across sales, leasing, customer care, and client relationship management in real estate, education services, hospitality, and rentals. I have a proven track record in lead generation, contract negotiation, upselling, CRM-driven recordkeeping, and resolving customer issues to maintain high satisfaction and repeat business.

I bring hands-on experience converting high-volume inquiries into confirmed sales and rentals, maintaining accurate client records, and supporting cross-functional teams through training and collaboration. Currently completing an MSc in Bioengineering, I combine analytical attention to detail from laboratory roles with strong interpersonal and sales skills to drive revenue and build long-term client relationships.

Experience

Work history, roles, and key accomplishments

Sales Specialist

Tolgay Car Rentals

Apr 2022 - Sep 2025 (3 years 5 months)

Generated and converted 20–30 customer inquiries weekly into rentals and vehicle sales, negotiated contracts to drive consistent monthly revenue growth, and maintained 100% accurate CRM records to support high customer retention.

Lead Generation Contract Negotiation CRM Upselling Customer Service Sales Reporting Data Entry Cross Functional Collaboration

Food & Beverage Attendant

Merit Royal Casino

Feb 2024 - Aug 2025 (1 year 6 months)

Delivered high-quality service to 40+ guests per shift in a fast-paced environment, processed orders accurately, and supported onboarding and training to improve team efficiency during peak hours.

Customer Service Order Processing Training Teamwork Communication Time Management

Sales & Customer Care Rep

Swift Study Abroad

Dec 2022 - Jan 2023 (1 month)

Managed high-volume inquiries via phone, email and online platforms, built and nurtured leads to convert prospects into enrolled students, and upsold services to increase conversion rates.

Lead Nurturing Upselling CRM Client Onboarding Sales Cycle Management

Freelance Real Estate Agent

Freelance

Jan 2021 - Oct 2022 (1 year 9 months)

Sourced and marketed rental and sale properties, conducted viewings and negotiated lease and sale agreements, and developed long-term client relationships generating repeat and referral business.

Property Sourcing Negotiation Client Relationship Management Online Marketing Lead Generation

Lab Technician

Save A Life Mission Hospital

Feb 2020 - Sep 2021 (1 year 7 months)

Collected, processed, and documented patient samples with high accuracy, maintained laboratory records, and adhered to safety and quality-control protocols to support timely report preparation.

Quality Control Safety Compliance Report Preparation Attention To Detail

Assistant Microbiologist

Saudi German Hospital

Jan 2019 - Oct 2020 (1 year 9 months)

Assisted with specimen preparation and basic microbiological testing, maintained detailed documentation, and supported clinical teams with timely test data in compliance with lab quality standards.

Documentation Clinical Support Data Reporting

Administrative Assistant

Niger Delta Development Commission

Jan 2019 - Jul 2019 (6 months)

Managed and organized high-volume administrative records, improved document tracking and retrieval processes to support audits and reporting, and streamlined filing systems.

Records Management Administrative Support Data Entry