Munashe Mukosi

I am a persuasive and results-driven professional with over 5 years of experience in sales operations, customer service, and client communications across the fintech and retail sectors. My expertise lies in cold calling, handling objections, and converting leads into qualified appointments. I have a proven track record of managing inbound and outbound customer interactions while utilizing CRM systems to track engagement and support sales pipelines.

Currently, I serve as a Client Engagement & Appointment Setter at Crypto House Exchange, where I employ outbound communication strategies to engage prospective customers and drive conversions. My role involves scheduling sales meetings, addressing objections, and maintaining a consistent call volume to achieve weekly engagement and booking targets. I am passionate about leveraging my skills to contribute to a forward-thinking sales team.