Gloria Arthur
@gloriaarthur
People operations and systems specialist building data-led, automated workflows across HR and CRM to scale.
What I'm looking for
I build the systems that make the next step obvious—turning messy people operations into measurable, automated workflows leadership can run with confidence. Over the last 5+ years, I’ve delivered across HR, CRM, and cross-functional project coordination, supporting teams across 8 countries.
My work focuses on usability and operational clarity: I design processes people will actually follow. I automated Power BI + Excel reporting, cutting weekly reporting from 2+ hours to under 30 minutes, and established Worldplay & Salesforce CRM data standards that reduced reporting discrepancies by 30% while supporting 100% compliance across multiple jurisdictions.
I also build the foundation for long-term people outcomes—building recruitment and performance systems that supported 90%+ retention across 8 countries for three consecutive years. With a psychology background and a practical systems toolkit (Salesforce, Power BI, SQL, HRIS/ATS, and AI automation tools), I help teams replace manual work with scalable operations, smarter reporting, and faster decisions.
Experience
Work history, roles, and key accomplishments
Project Delivery & Cross functional Coordination (Founder's Associate)
Oct 2025 - Present (9 months)
Worked as Project Delivery & Cross functional Coordination (Founder's Associate) at Intuitive Neurons.
Founder’s Associate
Intuitive Neurons
Oct 2025 - Present (9 months)
Supported project delivery and cross-functional coordination as Founder's Associate at Intuitive Neurons. (Employment details provided; role details not specified.)
• Recruited and onboarded new hires for a remote, international team, ensuring smooth integration into company workflows.
• Conducted research on modern Talent Management and HR practices, and presented actionable insights to the leadership team.
• Led the in-house implementation of new HR processes and practices, aligning workflows with Agile PeopleOps methods.
• Contributed to building th
Provided administrative support as an Administrative Officer at Agenvo Ltd. (Role details not specified beyond dates and employment type.)
Human Resource & Administrative Manager
Ovanace International
Jun 2022 - Aug 2025 (3 years 2 months)
Coordinated end-to-end international recruitment and onboarding and audited/restructured filing systems for legal compliance. Built and automated CRM workflows and improved scheduling to reduce meeting conflicts.
• Coordinated end-to-end international recruitment and onboarding including documentation and system setup.
• Audited and restructured the company’s filing system to meet legal standards, resulting in 100% compliance with UK regulations.
• Improved document retrieval efficiency by 25% by streamlining storage practices in a previously disorganized environment.
• Identified delays in customer r
Executed data analysis using Python and SQL, extracting actionable insights from large datasets.
• Designed and delivered interactive Power BI dashboards that visualized complex business metrics for key stakeholders.
• Improved data quality and accuracy through systematic cleaning, validation, and transformation processes.
• Applied statistical techniques on cross-functional projects to supp
• Developed an efficient indexing system that reduced file retrieval time by 30%, enhancing operational efficiency.
• Managed personnel records and coordinated inventory with a high degree of accuracy and compliance.
• Drafted professional interoffice memos and external correspondence, ensuring clear, consistent communication across teams.
• Responded to public queries with professionalism,
Education
Degrees, certifications, and relevant coursework
University of Cape Coast
Master of Business Administration - MBA, Human Resources Management/Personnel Administration
University of Ghana
Bachelor of Arts - BA, PSYCHOLOGY
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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