SMSarah Mburu
@sarahmburu
People Operations professional improving HR systems, data insights and inclusive culture. Keen to support global teams.
United KingdomWhat I'm looking for
I am a CIPD Level 5 People Operations professional with a proven track record in scaling HR systems and enhancing employee experience across EMEA and the UK, focused on designing processes that balance compliance, efficiency, and a strong employee experience.
I have owned end-to-end employee lifecycle administration for multi-country teams, led HRIS and process improvement projects, and delivered measurable improvements such as a 20% increase in response consistency and 85% onboarding satisfaction.
I bring an analytical yet human approach to People Operations, skilled in Workday, Greenhouse, Cornerstone, data analytics, and cross-team collaboration, and I am motivated by building systems that help people do their best work.
Experience
Work history, roles, and key accomplishments
People Advisor
King’s Trust International
May 2025 - Present (6 months)
Managed end-to-end employee lifecycle across countries, delivering a two-day SLA in the HR inbox with a 20% rise in satisfaction, support recruitment and payroll, coordinate compliance training, and lead process improvements and people projects that enhance operations, onboarding quality, automation, and employee experience while partnering globally to improve tools, data accuracy, and workflows.
ICHR Officer
International Rescue Committee
Jul 2023 - Apr 2025 (1 year 9 months)
Managed full employee lifecycle for 300+ staff across the UK and EU, launched a 'First 90 Days' onboarding programme (85% satisfaction) and reduced payroll/processing errors by 20%.
NESupported end-to-end recruitment and managed Greenhouse ATS workflows, creating dashboards to track time-to-hire and improving day-one readiness to 100%.
Education
Degrees, certifications, and relevant coursework
CCChartered Institute of Personnel and Development (CIPD)
Associate Diploma in People Management, People Management
2025 - 2025
Completed the CIPD Level 5 Associate Diploma in People Management in 2025, covering core HR and people management practices.
UAUnited States International University Africa
Bachelor of Arts, International Relations
Awarded a Bachelor of Arts in International Relations, completing undergraduate studies in 2015.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Social media
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