Open to opportunities

Pavani Mandadi

@pavanimandadi

Message

I coordinate HR administration, employee support, records, and recruitment processes with confidentiality and accuracy.

United Kingdom

Message

What I'm looking for

I'm looking for an HR or administrative role where I can support employee lifecycle processes, handle confidential records accurately, coordinate recruitment and onboarding, and contribute to efficient business operations.

I've supported high-volume customer cases at Teleperformance for the Student Loans Company, maintaining accurate records, confidentiality, GDPR compliance, and clear follow-up across internal teams.

With over eight years of experience in HR administration, recruitment coordination, employee support, records management, and business operations, I support employee lifecycle processes from recruitment and onboarding through training coordination and exits. I bring an MBA from the University of East London, strong Microsoft Office, Power BI, Salesforce CRM, and HRIS/database-system capability, and a calm, organised approach to sensitive information and competing priorities.

Experience

Work history, roles, and key accomplishments

Operations Customer Expert

Teleperformance

Feb 2025 - Oct 2025 (8 months)

Managed high-volume customer queries in a regulated environment, ensuring accuracy, confidentiality, and compliance. Acted as first point of contact, handled sensitive data per GDPR, and liaised with internal teams to resolve issues.

Customer Service Case Management GDPR Compliance Data Protection Problem Solving Microsoft Office CRM

Education

Degrees, certifications, and relevant coursework

University of East London

Master of Business Administration, Business Administration

2022 - 2024

Activities and societies: Completed an internship with a letting agency as part of the MBA placement period.

Pursued an MBA with relevant studies in managing human and financial resources, strategy and operations, business partnerships, and corporate social responsibility. Completed an internship with a letting agency as part of the MBA placement period.