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Rochelle Jean-Pierre

@rochellejeanpierre

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Experienced People Operations lead driving high-impact transformation.

United Kingdom

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What I'm looking for

I am looking for a role that values people-centric approaches, fosters growth, and encourages innovative HR practices.

I am an experienced People Operations lead with a proven track record of delivering high-impact transformation in fast-paced, regulated environments. My passion lies in building scalable people infrastructure, optimizing systems and payroll, and managing international expansion. I take pride in providing a people-centric service that fosters trust and positive relationships with employees and stakeholders.

Throughout my career, I have successfully built out People Operations functions during periods of high growth and system transformation. I have led the implementation of various HRIS and payroll systems, significantly reducing payroll corrections and saving costs through strategic changes. My diverse experience allows me to adapt quickly to new environments and challenges, ensuring that I can effectively support organizational goals and employee needs.

Experience

Work history, roles, and key accomplishments

Current

People Operations Lead

Current

Manual

Sep 2024 - Present (1 year)

Built out the People Operations function during a period of high growth and system transformation, implementing scalable processes, driving operational improvements and strategic People initiatives. Led the implementation of Rippling HRIS & payroll across UK & Brazil, reducing payroll corrections by over 80%.

HRIS Implementation Payroll Management Stakeholder Management Change Management Team Leadership Policy Development Employee Relations International Expansion

Global People Operations Manager

Inlumi

Jul 2021 - Aug 2024 (3 years 1 month)

Developed the UK HR department, including creating policies and procedures which were adopted globally. Led initiatives and provided strategic guidance on best practices to the leadership team and managers, managing payroll, pensions and tax tasks for multiple countries.

HR Policies Payroll Management Employee Engagement HR Systems Management DE&I Performance Management

Service Delivery Lead

TripAdvisor

Dec 2020 - Dec 2021 (1 year)

Developed and rolled out an employee dashboard for my client group, which was later adopted by the wider HR team. Managed general HR operations and worked on projects, including competitive salary analysis and performance reviews, improving HR service delivery and data management.

HR Operations Data Management Performance Reviews HRIS Management Service Delivery Project Management Stakeholder Management HR Management

People Advisor

Concentra

Feb 2020 - Jul 2020 (5 months)

Implemented and trained employees on a new HRIS system, enhancing data management and operational efficiency. Worked on projects focusing on DE&I, salary benchmarking, and performance management.

HRIS Implementation Data Management DE&I Performance Management Policy Development Stakeholder Engagement

HR Operations Assistant

Kings College Hospital

Dec 2019 - Feb 2020 (2 months)

Provided support during complex employee relations matters and assisted with the harmonisation of contracts, procedures, and policies post-acquisition. Played a role in managing operational changes and supporting the team during critical transitional periods.

Employee Relations Policy Development Operational Change Employee Support Disciplinary Procedures Long Term Sickness Management

HR Operations Assistant

Octopus Investments

Aug 2019 - Nov 2019 (3 months)

Managed operational HR processes, including the creation and updating of templates and policies, ensuring consistency and compliance across the company. Supported various HR functions to maintain smooth operations.

HR Operations Policy Development Template Management Compliance Process Improvement Data Management Employee Support HR systems

Senior HR Assistant

Mako

Feb 2019 - Jun 2019 (4 months)

Managed HR and payroll operations for multiple countries, setting up payroll and benefits schemes in Hong Kong and Germany. Ensured compliance with local regulations and supported international expansion.

HR Operations Payroll Management International Benefits Compliance Policy Implementation Employee Support Data Management

HR Assistant

VCCP

Jun 2017 - Feb 2019 (1 year 8 months)

Supported 400 employees, managing the full lifecycle as an HR Assistant. Assisted in the implementation and maintenance of an HRIS, as well as playing a key role in various administrative functions.

Hr Assistant Employee Lifecycle HRIS Implementation Administrative Support HR Operations Data Management Employee Relations Onboarding Offboarding

Education

Degrees, certifications, and relevant coursework

Nottingham Trent University

BSc Psychology, Psychology

Studied Psychology at Nottingham Trent University, completing a Bachelor of Science degree. Gained foundational knowledge in psychological theories and research methods.