Glenda Tubbs
@glendatubbs
Customer Service Representative with ten years’ experience delivering efficient, detail-focused support across industries.
United StatesWhat I'm looking for
I’m a Customer Service Representative with ten years of experience in a variety of industries, providing support to all levels of business. I’m known for excellent time management, strong attention to detail, and the ability to prioritize and handle multiple projects in a fast-paced environment. I work well independently and as a team member, with strong interpersonal and communication skills.
My background also spans Data Entry Clerk work, Inventory Auditor responsibilities, and Claims Representative support, including document verification and insurance claims processing. I’m proficient with CPT and ICD-9 codes, comfortable working in medical record environments, and have experience maintaining patient health records, scheduling appointments, and supporting transactions with medical software—all while staying compliant and protecting confidentiality.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk
Ez Pass Ny/Mmc Group, Lp
Jan 2020 - Jan 2022 (2 years)
Worked as a Data Entry Clerk for EZ Pass NY/MMC Group, LP.
Customer Service Rep
Ez-Pass Ny/Mmc Group, Lp
Jan 2019 - Jan 2020 (1 year)
Worked as a Customer Service Representative for EZ-Pass NY/MMC Group, LP.
Computer Trainee
Theodora G. Jackson Adult Center
Jan 2014 - Jan 2019 (5 years)
Completed a computer trainee role at Theodora G. Jackson Adult Center.
Inventory Auditor
Rgis Queens
Jan 2013 - Jan 2014 (1 year)
Performed inventory auditing and data collection for RGIS Queens.
Customer Service
Opinion Access Corp L.I.C.
Jan 2011 - Jan 2012 (1 year)
Provided customer service for Opinion Access Corp L.I.C.
Administrator
Winston Staffing Services, LLC
Jan 2001 - Jan 2008 (7 years)
Worked as an Administrator for Winston Staffing Services, LLC.
Medical Secretary
96th Medical Center
Provided administrative and patient support as a Medical Secretary at 96th Medical Center.
Data Entry Operator
Flushing Medical Center
Entered and managed information as a Data Entry Operator at Flushing Medical Center.
Claims Representative
Metropolitan Transportation Authority
Processed claims as a Claims Representative at the Metropolitan Transportation Authority.
Medical Records Clerk
Beth Israel Medical Center
Handled medical records as a Medical Records Clerk at Beth Israel Medical Center.
Customer Service
Chemical Bank
Provided customer service support at Chemical Bank.
Education
Degrees, certifications, and relevant coursework
Essex College
Medical Biller/Coder, Medical Billing & Coding
Completed training that included medical billing/coding and Microsoft Office coursework.
ACE Computer Training School
Secretarial Program, Secretarial Studies
Completed a secretarial program at ACE Computer Training School.
United Business Institute
Business Administration
Studied Business Administration at United Business Institute in New York City (specific degree/certificate not provided).
Borough Community College
Business Administration
Attended Borough Community College in Queens, NY (program/degree details not specified).
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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