Gilyn Hayubo

Currently providing email support for a leading AI platform, handling technical troubleshooting, account management, and billing inquiries. Efficiently resolves user issues and collaborates with teams to enhance customer experience.

Currently providing email support for one of the largest AI platforms, handling technical troubleshooting, account management, and billing inquiries. Resolve user issues efficiently and collaborate with teams to improve the overall customer experience.

Currently providing email support for one of the largest AI platforms, handling technical troubleshooting, account management, and billing inquiries. Resolve user issues efficiently and collaborate with teams to improve the overall customer experience.

Provided clients with information on health insurance plans and HMOs, assisting with plan selection and coverage details to meet their needs.

Provided clients with information on health insurance plans and HMOs, assisting with plan selection and coverage details to meet their needs.

Provided clients with information on health insurance plans and HMOs, assisting with plan selection and coverage details to meet their needs.

Managed credit card applications for a major U.S. financial institution, guiding customers through the application process and ensuring compliance with policies.

Managed credit card applications for a major U.S. financial institution, guiding customers through the application process and ensuring compliance with policies.

Managed credit card applications for a major U.S. financial institution, guiding customers through the application process and ensuring compliance with policies.

Provided customer support for a life insurance company, assisting with policy loans, withdrawals, and claims processing while ensuring accurate documentation.

Provided customer support for a life insurance company, assisting with policy loans, withdrawals, and claims processing while ensuring accurate documentation.

Provided customer support for a life insurance company, assisting with policy loans, withdrawals, and claims processing, ensuring accurate documentation.

Processed customer transactions, handled cash and card payments, and ensured an efficient and organized checkout process while providing excellent customer service.

Processed customer transactions, handled cash and card payments, provided customer service, and ensured an efficient and organized checkout process.

Managed collections for postpaid plans with a major U.S. telecommunications company, handling payment processing and addressing billing inquiries.

Managed collections for postpaid plans with a major U.S. telecommunications company, handling payment processing and addressing billing inquiries.

Managed collections for postpaid plans with a major U.S. telecommunications company, handling payment processing and addressing billing inquiries.

Assisted clients, particularly seniors, with inquiries regarding prescription plans and healthcare benefits, providing clear guidance on coverage options.

Assisted clients, especially seniors, with inquiries about prescription plans and healthcare benefits, providing clear guidance on coverage and options.

Reviewed and moderated user content for a major social media platform, ensuring policy compliance and flagging inappropriate material to maintain a safe and positive user experience.

Processed customer transactions, handled cash and card payments, provided customer service, and ensured an efficient and organized checkout process.

Assisted clients, especially seniors, with inquiries about prescription plans and healthcare benefits, providing clear guidance on coverage and options.

Reviewed and moderated user content for a major social media platform, ensuring policy compliance and flagging inappropriate material to maintain a safe and positive user experience.

Reviewed and moderated user content for a major social media platform, ensuring compliance with policies and flagging inappropriate material to maintain a safe user experience.

Completed a Bachelor of Science in Agricultural Economics, focusing on the economic principles related to agriculture and the management of agricultural resources.