Gianira Tillett

Manages real estate transactions end-to-end, including contract execution, title review, escrow, disclosures, and closing. Coordinates walkthroughs, inspections, repairs, and DocuSign packages while maintaining records in Podio, Dropbox, and Asana.

Manages inbound and outbound communications to resolve customer concerns promptly. Responds to emails and texts, generates service tickets, and ensures timely assistance to customers and internal stakeholders.

Handled high-volume inbound and outbound calls, explaining disability cases and legal processes. Addressed client concerns and ensured consistent follow-up via email to foster trust and clarity.

Coordinated project timelines by maintaining consistent communication with customers through calls and emails. Liaised with internal teams and clients to ensure document submission and scheduling deadlines were met, and partnered with regulatory bodies for inspections and site surveys.

Boosted sales revenue through strategic follow-ups and personalized pitches during inbound calls. Established strong client relationships by offering tailored solutions and discounts to legal, real estate, and moving professionals.

Designed and implemented engaging lesson plans to foster a dynamic learning environment. Conducted assessments to ensure student understanding of core concepts and provided actionable feedback.

Surpassed sales targets by employing persuasive techniques and addressing customer needs effectively. Delivered customized product presentations, aligning solutions with client goals.

Conducted efficient data collection through inbound and outbound calls, identifying potential sales opportunities. Played a critical role in lead generation and qualification processes.

Pursued an Associate of Arts in Primary Education, focusing on teaching methodologies and student assessment.

Completed high school with a business major, gaining foundational knowledge in business principles.