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Destiny Link

@destinylink

I handle customer calls, sales, scheduling, and accurate data entry across legal, medical, HVAC, and technology services.

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What I'm looking for

I'm looking for a customer-facing role where I can handle calls, support customers, schedule appointments, maintain accurate records, and contribute in a fast-paced environment.

I've supported customers across plumbing, HVAC, law, medical, education, and technology through inbound and outbound call center work.

At Ring Savvy, I manage customer calls, enter service details accurately, schedule and confirm appointments, and route concerns to the right provider. I adapt quickly to different client procedures and call flows.

I've also driven sales for SiriusXM, supported LA Film School enrollment inquiries, promoted truck-driver job placement services, assisted POS customers with transaction issues, and provided receptionist support for two law firms.

Experience

Work history, roles, and key accomplishments

AL

Call Center Agent

Arinston Marketing LTD

May 2021 - Aug 2022 (1 year 3 months)

Made outbound calls to promote job placement services for truck drivers through the Truckers Report platform. Provided frontline customer service and support for a POS software platform, handling payment and transaction issues.

Education

Degrees, certifications, and relevant coursework

SS

St. Ignatius High School

High School Diploma, General Studies

2017 - 2021

Grade: 3.8 GPA

Graduated with a 3.8 GPA and honors in Computer, English, and Science.

SS

Sacred Heart Primary School

Primary School Certificate, General Studies

2008 - 2017

Graduated with honors in English, Science, and Math.

Tech stack

Software and tools used professionally

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