Amilie Martinez
@amiliemartinez
Bilingual customer service and sales representative skilled in client relations and data management.
BelizeWhat I'm looking for
I am a high-energy, organized bilingual customer service and sales professional with hands-on experience in cold calling, lead qualification, documentation control, and quality assurance. I have worked remotely for U.S.-based teams and in local Belizean offices, consistently meeting daily and weekly targets while maintaining excellent attention to detail.
I excel at using Microsoft Office, Google Docs, Excel, and QuickBooks Online to manage data, schedule property showings, assist managers with tasks, and support customers with clear, calm communication. I am driven to grow professionally and contribute to teams that value strong service, accuracy, and measurable results.
Experience
Work history, roles, and key accomplishments
Cold Caller / Sales Assistant
Padly
Jun 2023 - May 2024 (11 months)
Contacted 400+ leads and qualified sellers, updating appointments and handing qualified leads to management to meet a daily goal of 4 leads; supported booking showings and marketing tasks remotely.
Documentation Control Specialist
The Office Gurus
May 2022 - May 2023 (1 year)
Managed documentation and data control with strong organization and attention to detail to support operations and record-keeping across the organization.
Bilingual Sales & Customer Service
The Office Gurus
Jun 2019 - Apr 2021 (1 year 10 months)
Provided bilingual customer service and quality analysis, resolving customer issues, maintaining product knowledge, and achieving 100% on weekly quality assurance audits.
Marketing / Research Intern
Toucan Education Program
Aug 2020 - Dec 2020 (4 months)
Performed database research, bookkeeping and daily transaction recording in QuickBooks, and supported marketing tasks using Microsoft Excel and research tools.
Education
Degrees, certifications, and relevant coursework
Cayo Centre for Employment Training
Certificate, Tourism / Front Office
Completed Tourism Front Office Level 1 & 2 training covering front office operations and customer service in the tourism sector.
Toucan Education Program
Certificate, Education / Customer Service
2020 - 2020
Participated in education program focused on customer service and administrative support, including time management and database research.
Tech stack
Software and tools used professionally
Availability
Location
BelizeAuthorized to work in
Job categories
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