Kosha Gill

As a Virtual Assistant, I contact Loan Officers for feedback or questions regarding Home Equity Line of Credit (HELOCs). I also book appointments for clients. This role requires strong organizational and communication skills.

I was responsible for sending and retrieving prescriptions to and from doctors. I also requested medical records and worked on Certificates of Medical Necessity. Additionally, I assisted with special projects and other duties as assigned by the manager.

I responded promptly to incoming inquiries and correspondence from customers. I accurately processed orders for stock, sublimation, and custom products via phone, fax, or email. I also verified orders for accuracy and responded to customer inquiries, adhering to company policies.

I collected information and troubleshooted electronic devices and applications. I resolved customer inquiries through various communication channels. This role honed my problem-solving and technical support skills.

I conducted soft and hard collections on behalf of registered clients. This role required strong negotiation and communication skills to recover outstanding debts. I ensured compliance with collection policies.

I matched clients with educational institutions to further their education. This involved understanding client needs and recommending suitable programs. I facilitated the application process and provided guidance.

I assisted customers with credit repair consultations for auto loans. This involved analyzing credit reports and providing strategies for improvement. I helped clients achieve their financial goals.

I assisted in providing care and support for children with autism and Down syndrome for six months. I collaborated with families and staff to enhance the overall experience for clients. My duties included reading books, playing games, making music, doing arts and crafts, and helping with homework.

I sold home security systems for ADT and set appointments for Clearview Business Solutions. This role required strong sales techniques and appointment setting skills. I effectively communicated product benefits to potential customers.

I provided technical support related to cellular services and phone programming. I resolved customer issues efficiently and effectively. This role enhanced my problem-solving and customer service skills.

Currently pursuing a degree in Business Science at the University of Belize, demonstrating consistent motivation and maintaining good grades. This ongoing academic challenge is enhancing my knowledge in business principles.

Graduated from Nazarene High School in June 2013, completing my secondary education. This foundational period provided me with essential academic and life skills.