Gershwin Rabie
@gershwinrabie
Seasoned technical sales consultant driving revenue growth and exceptional customer experiences.
South AfricaWhat I'm looking for
I am a seasoned technical sales professional combining deep Apple product expertise with a proven record of driving revenue and customer retention. I consistently exceed sales targets, achieve top consultant accolades, and maintain a 95% customer satisfaction rate.
I have led prospecting and GTM efforts, collaborating with RevOps, outbound teams and cross-functional stakeholders to implement data-driven email sequences, automations and ICP targeting frameworks that tripled open rates and doubled appointment settings.
With hands-on technical support experience and strong analytics skills, I reduce data issues, optimise outreach performance, and deliver clear communication and high-value closures—making measurable contributions to business growth.
Experience
Work history, roles, and key accomplishments
Senior Technical Sales Consultant
iStore Premium-Reseller
May 2025 - Present (1 year 1 month)
Provided premium technical sales and customer support for Apple products, consistently exceeding monthly sales targets (over R1M) and outperforming peers by ~20% while maintaining a 95% customer satisfaction rate.
Prospecting & GTM Assistant
NextGenPioneers
Apr 2024 - Jun 2025 (1 year 2 months)
Led prospecting and GTM outreach efforts, tripling email open rates and doubling appointment settings within six months while reducing bounce rates by 20% through data hygiene and targeted sequences.
Technical Sales Consultant
iStore Premium-Reseller
Sep 2021 - May 2025 (3 years 8 months)
Delivered technical consultations and retail sales of Apple devices, drove customer retention and contributed to team sales conversion improvements across the store.
Technical Sales Consultant
iStore Premium-Reseller
Nov 2018 - Sep 2021 (2 years 10 months)
Provided expert technical sales and aftercare for Apple products, achieving high client satisfaction and earning recognition for technical proficiency and customer service.
Fibre & Broadband Sales Specialist
RSAWEB
Jul 2017 - Jan 2018 (6 months)
Conducted face-to-face consultations and lead generation for residential fibre and broadband services across Cape Town, generating qualified leads and converting pre-sales into paying customers.
Technical Support Agent
Mr M
Dec 2016 - Feb 2017 (2 months)
Supported technical operations by documenting and resolving CX issues, producing technical reports for BI teams and assisting with A2P SMS delivery and routing problem resolution.
Education
Degrees, certifications, and relevant coursework
Gershwin hasn't added their education
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Availability
Location
South AfricaAuthorized to work in
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