Open to opportunities

Luyanda Mqamane

@luyandamqamane

Message

Sales and IT professional skilled in customer service, lead generation and digital solutions.

South Africa

Message

What I'm looking for

I seek a role combining sales and technical support where I can use my IT and customer-facing skills, provide growth opportunities, and contribute to a collaborative, service-oriented team.

I am a sales and IT professional with hands-on experience across retail sales, technical support, call center appointment setting, and hospitality operations. I have delivered measurable results in lead generation, customer service, and technical installations—ranging from on-site fiber and security system installs to troubleshooting consumer electronics and maintaining lodge IT infrastructure.

I combine practical technical skills (hardware, networking, CCTV, Wi‑Fi, printers) with sales strengths (cold calling, door-to-door, appointment setting, training new agents) and creative work in graphic design and digital marketing. I am adaptable, eager to learn, and focused on building strong client relationships that grow business and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Driver

Hlalanathi Myezo Lodge

Jan 2020 - Dec 2023 (3 years 11 months)

Provided guest transport and lodge operations support, handled reservations and invoicing, supervised housekeeping and maintenance staff, and maintained technical systems including CCTV, Wi‑Fi and gate motors.

Guest Transport Reserving Facility Maintenance Wi Fi Troubleshooting Team Supervision

Call Center Agent

Edge to Edge Marketing

Jan 2018 - Dec 2019 (1 year 11 months)

Worked as an appointment setter for Discovery products, making 100+ outbound calls daily, qualifying leads, scheduling meetings, maintaining CRM records, and ensuring POPIA compliance.

Outbound Calling Appointment Setting CRM Dialpad Lead Qualification Data Entry Reporting

Brand Ambassador

Real Promotions

Jan 2016 - Dec 2018 (2 years 11 months)

Conducted outbound and door-to-door sales promoting ADSL-to-VDSL upgrades, consistently exceeded daily and weekly targets and trained new junior sales agents to improve team performance.

Door to Door Sales Cold Calling Customer Education Lead Generation Sales Training

IT Technician

Ingenious Information Systems

Jan 2011 - Dec 2015 (4 years 11 months)

Delivered hardware, software and network support including on-site fibre installations for municipal clients, installed security and entertainment systems, and provided end-user troubleshooting for devices.

IT Support Hardware Software Installation And Troubleshooting DSTV Support Technical Documentation

Junior Graphic Designer

Ingenious Information Systems

Jan 2011 - Dec 2015 (4 years 11 months)

Created logos, posters and brand collateral to support company marketing and client documentation, improving visual consistency across promotional materials.

Graphic Design Logo Design poster design Marketing Support

Floor Salesperson

Transkei Yamaha

Jan 2006 - Dec 2010 (4 years 11 months)

Provided customer service and sales support for power tools, gardening equipment, marine engines and motorcycles; assisted with product demonstrations, spare parts replacement, inventory management, and sales documentation.

Retail Sales Customer Service Inventory Management Product Demonstrations Parts Replacement Sales Documents